- My client is looking to engage a hands-on ICT Infrastructure Team Lead to manage and mentor their ICT Infrastructure team. You will be responsible for the strategic direction and operational stability of our core systems, focusing on Microsoft 365, modern endpoint management with Intune and SCCM, and our Windows Server 2019+ environment as well as ad-hoc project work. This role requires a strong blend of technical expertise and leadership skills, underpiMy client is looking to engage a hands-on ICT Infrastructure Team Lead to manage and mentor their ICT Infrastructure team. You will be responsible for the strategic direction and operational stability of our core systems, focusing on Microsoft 365, modern endpoint management with Intune and SCCM, and our Windows Server 2019+ environment as well as ad-hoc project work. This role requires a strong blend of technical expertise and leadership skills, underpi
- About You:LMS Expertise: Proven experience administering platforms such as Moodle, Totara, or Canvas.Technical Toolkit: Advanced proficiency in H5P, SCORM standards, and API usage.Data Driven: High-level analysis skills with proficiency in Microsoft Office (Excel) for reporting.Communication: Exceptional ability to communicate technical concepts to stakeholders.Project Mindset: Experience with system testing, version upgrades, and/or new system implementatAbout You:LMS Expertise: Proven experience administering platforms such as Moodle, Totara, or Canvas.Technical Toolkit: Advanced proficiency in H5P, SCORM standards, and API usage.Data Driven: High-level analysis skills with proficiency in Microsoft Office (Excel) for reporting.Communication: Exceptional ability to communicate technical concepts to stakeholders.Project Mindset: Experience with system testing, version upgrades, and/or new system implementat
- My client is a NSW Government department based in the CBD and have a contract requirement for a Service Desk Office to come on board for an initial 3-4 month contract. The role is resopnsible for providing internal Desktop support to users within the organisation in an M365 environment.You will have strong communication skills, the ability to manage multiple issues concurrently, a strong team playing ethic and a proven track record working providing desktMy client is a NSW Government department based in the CBD and have a contract requirement for a Service Desk Office to come on board for an initial 3-4 month contract. The role is resopnsible for providing internal Desktop support to users within the organisation in an M365 environment.You will have strong communication skills, the ability to manage multiple issues concurrently, a strong team playing ethic and a proven track record working providing deskt
- As Contact Centre Manager, you are the technical lead for a major federal government account. You will lead a specialized Tier 2/3 engineering team to ensure operational excellence across incident, change, and problem management.Key Parts:Manage specialized engineers to meet strict contractual SLAs.Lead the resolution of major incidents and high-priority stakeholder escalations.Drive resource planning and technical capability uplift within the cohort.PartnAs Contact Centre Manager, you are the technical lead for a major federal government account. You will lead a specialized Tier 2/3 engineering team to ensure operational excellence across incident, change, and problem management.Key Parts:Manage specialized engineers to meet strict contractual SLAs.Lead the resolution of major incidents and high-priority stakeholder escalations.Drive resource planning and technical capability uplift within the cohort.Partn
