Your New CompanyJoin a dedicated team delivering essential IT support on-site at the national headquarters of a leading automotive brand based in Macquarie Park. This environment values operational efficiency, hands-on technical support, and strong collaboration, where every team member plays a key role in keeping daily IT operations running smoothly.Your New RoleAs the Level 1 Support Officer, you will be an integral part of a compact IT helpdesk team.
IT Support Analyst | 6-Month Contract | Sydney CBD (5 Days Onsite)Daily Rate: $380/day (inclusive of Super)Location: Sydney CBD — 100% Onsite (5 Days/Week)Duration: 6-Month Initial ContractEligibility: Australian Citizens or Permanent Residents ONLYAbout the RoleWe are seeking an autonomous IT Support Analyst to serve as the key onsite IT presence in our Sydney CBD office. You will manage L1/L2 desktop support incidents and service requests end-to-end,
The Role Working across a rotating shift roster (6:00 AM – 5:00 PM), you will serve as the first line of technical resolution for internal users across corporate offices, operational sites, and field teams. Your primary focus will be high first contact resolution, delivering exceptional customer service, and escalating to Level 3 vendor partners only when necessary.Key responsibilities include:Performing end to end troubleshooting across hardware, Windows
The Role This high-impact hybrid role combines hands-on technical development leadership with structured end-to-end project management. Splitting focus between engineering standards (60%) and traditional project governance (40%), you will lead software delivery, guide solution architecture, and oversee complex application rollouts across enterprise finance and workforce systems.Working closely with senior executive internal stakeholders, you will ensure