why partner with us?

When you partner with Randstad for your next contact centre hire, you can be assured that you are in the best hands. We're passionate about taking the time to get to know your business, your work environment and culture to build the best understanding of your specific call centre staffing requirements. our passion for the customer service industry.

  • personalised service.

    As a valued client, we are committed to meeting and exceeding your unique business requirements. We offer a highly personalised, professional and honest service, where open communication and transparency are the key. We know how important it is to maintain a consultative approach so that we can provide you with the flexibility your business needs in Australia's ever changing customer service industry landscape.

  • local reach.

    With a network of offices that are evenly spread across metropolitan and regional Australia, you will have access to a database of over one million qualified candidates, many with extensive contact centre experience.

  • time & cost savings.

    We work hard so that you don't have to - our specialist recruitment consultants stay connected with our diverse network of talent on a day to day basis - putting top call centre candidates at your fingertips in record time. In addition, we offer significant time and cost savings through access to online job ordering, electronic invoicing, payment, timesheeting, and customised reporting.

  • we go further.

    We're dedicated to providing a consistently high level of service, which is why we don't just offer you a standard staffing workforce solution - we add value to your relationship with us by offering labour market advice, employment trends reporting, to customised training solutions and OH&S consultation. We're committed to continuous improvement through our specific service KPIs, backed up with detailed performance and management reporting.

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