- Location: Melbourne (Opportunities across Western, Northern, Eastern, and Southeastern suburbs)
- Hourly Rate: $40 - $50 per hour + superannuation (depending on experience)
- Job Type: Contract / Temporary / Full-time opportunities available
- Sector: Local Government
About the Opportunities
Are you an energetic, customer-focused compliance professional with a background in local government? We are currently partnering with several local Councils across the entire Melbourne metropolitan area to recruit multiple Local Laws Officers.
These roles offer initial 3 to 6-month contracts, but with high-performing officers always in demand, there is a strong opportunity for contract extensions or transition into permanent roles. Whether you want to work closer to home or experience a new municipality, we have the pipeline to keep you moving forward.
Please Note: Due to the fast-paced nature of these roles and the need to hit the ground running, prior experience working within an Australian Local Government (Council) environment is required.
Key Responsibilities
Working under general supervision and within delegated legislative authority, your daily duties will include:
- Community Education & Information: Inform and educate residents on issues relating to the enforcement of Local Laws, Animal Management, and Parking in accordance with relevant legislation.
- Investigations & Compliance: Investigate complaints regarding unsightly properties, overhanging vegetation, dumped rubbish, occupation of Council land, and street furniture.
- Enforcement & Court Prep: Issue infringements and warnings for non-compliance. Conduct high-level investigations, maintain comprehensive case notes (CRM/Objective), prepare documentation for potential prosecutions, and attend Magistrates Court to give evidence when required.
- Animal Management & Park Patrols: Conduct regular park patrols to monitor responsible pet ownership, handle animal collections, and ensure compliance to decrease dog attacks.
- Parking & Civic Duties: Perform parking enforcement, school crossings, and tobacco inspections as required to maintain community safety and amenity.
- Exceptional Customer Service: Respond promptly and courteously to all community enquiries, managing ongoing cases with empathy, integrity, and professionalism.
What We Are Looking For (Selection Criteria)
To be successful in these roles, you will need to demonstrate the following:
- Qualifications: Completion of an industry-recognised course in animal management, enforcement, compliance, or a related field.
- Technical Knowledge: Strong understanding of compliance frameworks, including the Local Government Act, Road Safety Act, and Domestic Animals Act.
- Enforcement Skills: Proficiency in evidence collection, comprehensive note-taking, and report preparation.
- Customer Service & Conflict Resolution: Outstanding interpersonal, negotiation, and advocacy skills, with the ability to resolve sensitive, high-pressure situations with empathy.
- Physical Fitness: The physical ability to walk long distances daily and comfortably handle/lift animals.
Employment Requirements
- A current valid Victorian Driver’s Licence.
- A satisfactory pre-employment medical check.
- A current National Police Records Check and a Working with Children Check.
Why Apply?
- Competitive Pay: Excellent hourly rates ranging from $40 to $50/hr + super.
- Work Close to Home: With multiple Council partnerships across the North, South, East, and West, we can match you to a location that suits your lifestyle.
- Make a Difference: Play an ambassadorial role in enhancing community safety, well-being, and local amenity.
How to Apply
If you are ready to hit the ground running and bring your compliance expertise to a collaborative council environment, we want to hear from you!
For a confidential discussion about which Melbourne region best suits your career goals, please contact our specialist recruitment team immediately.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
