Your New Role
As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.
Benefits to You
... - A generous salary package plus a great annual bonus to celebrate your success.
- A supportive and genuine team environment where you will feel valued every day.
- Clear, structured pathways for career progression within a rapidly expanding firm.
- Work close to home in our vibrant, centrally located Wollongong office.
Your New Responsibilities
- Review reports to spot any high-risk areas or account issues.
- Connect directly with clients to resolve any outstanding payment matters.
- Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
- Act as the friendly and efficient bridge between teams and internal risk managers.
- Keep clear, accurate notes of your client conversations and agreed-upon payment solutions.
About You
- Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
- A natural people person, with the ability to build strong relationships.
New Client
This is your exlusive opportunity to join a business that genuinely cares. Based in central Wollongong, this finance firm has grown year after year by putting clients first. They are expanding their team again and looking for a passionate Collections professional who values great relationships and career growth.
Next Steps
If this Collections role sounds like the role for you, APPLY NOW, or email your CV to ben.nolan@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience
1 year
