Position: APS5 Local Community Connector
- Pay Rate: $55.24 per hour + super
- Locations: Kununurra OR South Hedland (WA) (You can choose your preferred location)
- Tenure: 12-month assignment (opportunity for extension)
- Hours: Full-time (8:30 AM – 4:30 PM)
- Mandatry Eligibility: Australian Citizenship is Mandatory Eligibility for this role.
Role Overview
Randstad is seeking an experienced practitioner and peer leader to join our client's Service Delivery team as a Senior Local Community Connector (APS5). Acting as a key place-based representative, you will support participants with complex NDIS pathways, provide peer guidance to staff, and build strong, culturally safe relationships across regional and remote communities.
Key Responsibilities
- Peer Leadership & Mentoring: Provide ongoing guidance, support, and operational mentoring to new staff and team members.
- Complex Case Engagement: Manage complex community enquiries, tailor service methods, and guide participants through sensitive plan reviews or variations.
- Cultural Safety & Inclusion: Drive culturally safe practices when engaging with Aboriginal and Torres Strait Islander communities, ensuring sensitive communication and continuous cultural development.
- Stakeholder Management: Build relationships with key internal and external stakeholders, service providers, and local community groups.
- Policy & ICT Systems: Apply evaluative judgement to interpret policy frameworks and manage data accurately across business systems and Microsoft Office tools
Requirements
- Leadership Experience: Background in mentoring, coaching, or guiding team members.
- Cultural Competence: Demonstrated understanding of Aboriginal and Torres Strait Islander cultures, histories, and communities. Proven track record of contributing to culturally safe service delivery and managing sensitive community engagements.
- Travel & Driver's Licence: Valid Driver’s Licence; comfortable driving long distances (including unsealed roads) and doing overnight remote stays.
- Clearances: NDIS Worker Screening Check, Working with Children Check, and NDIA Pre-Engagement Check.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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