Your new company
Randstad is currently working with a leading national commercial property maintenance provider, looking for an experienced professional to join their team in Mascot. Known for delivering high-quality reactive and preventative maintenance solutions across Australia, they pride themselves on strong service delivery and long-term client relationships. This fast-growing business offers a supportive, energetic environment, making it the ideal place to take the next step in your career!
Your new role
As the Service Coordinator, you will be the key link between clients, internal teams, and trade contractors, ensuring maintenance jobs are scheduled, tracked, and delivered seamlessly.
You will be responsible for:
- Coordinating and scheduling reactive and preventative maintenance work orders across various trade types.
- Allocating jobs to a national trade network while strictly meeting client SLAs.
- Acting as the primary contact for clients and trades, providing exceptional service and regular updates.
- Managing job progress, portal updates, variations, and invoicing close-outs in the system.
- Prioritizing urgent works and resolving daily scheduling or access challenges on the fly.
Benefits to you
- Brand new modern offices, located a short distance from Mascot station.
- Work with a high-profile portfolio of commercial and government clients.
- Join a genuinely supportive, tight knit team that values collaboration and mutual respect.
- Clear opportunities for professional development and long-term career progression.
About you
- Prior experience as a Service Coordinator, Scheduler, Administrator or Facilities Coordinator in maintenance, trades, or property services.
- Experience using trade scheduling software (i.e. Simpro).
- Strong organisational skills with the ability to manage competing priorities in a fast paced setting.
- Confident communicator who can build great relationships with both clients and trades.
- Proactive, calm under pressure, and solutions-focused.
If this Service Coordinator role sounds like the one for you, APPLY NOW or email your resume & Cover Letter to naomi.cropper@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
