We’re Home-in and we are on a mission to simplify the experience of buying property. While buying property is exciting, it can also be time-consuming, complex, and stressful. There’s conveyancing, building and pest inspections, making an offer, liaising with your lawyer, lender, and real estate agent… and that’s just the beginning! What if all of this could happen in one place and you could be guided through the required steps to purchase your home using an intuitive, easy-to-follow checklist? Enter Home-in. We provide home buyers with a central hub featuring everything they need to buy a property so that they can purchase with confidence. We are the first of our kind and we are proudly transforming the property purchase experience across Australia.
Where You Fit In
We’re looking for highly organized, process-oriented Market Operations Associates to join our team in South Eveleigh. This role is ideal for someone who thrives in complex, fast-paced environments, enjoys managing workflows, and is passionate about operational excellence. You’ll play a key role in ensuring our operation runs smoothly and efficiently, supporting the
end-to-end property purchase process behind the scenes.
Key Responsibilities
● Workflow Execution: Coordinate and execute operational processing across the property purchase lifecycle, from sales contract review right through to property settlement.
● Document & Contract Management: Handle sales contracts and supporting business documents with extreme accuracy, navigating non-standard docs and ambiguous edge cases using sound judgment.
● Stakeholder Liaison: Work closely with internal CBA teams, external legal, and financial partners to maintain a seamless experience across our platform.
● Queue & Inbox Management: Monitor and action high-volume task queues and inboxes, ensuring fast, accurate resolution in line with strict service level agreements (SLAs).
● Quality & Compliance: Strictly adhere to documented business rules and operating procedures while maintaining high standards of compliance and attention to detail.
● Process Improvement: Identify opportunities for process improvement and actively contribute to operational excellence.
Skills & Experience
Required:
● Operations & Processing: Proven experience in back-office operations, administration, or process management—ideally within a regulated or high-volume environment.
● Accuracy & Detail: Exceptional attention to detail with a methodical approach to problem-solving, even when handling repetitive daily tasks.
● Communication: Clear, fluent, and professional written/verbal English communication with strong collaboration skills.
● Adaptability & Judgment: Ability to handle complex edge cases, make confident decisions on next steps, and adapt comfortably to fast-paced changes.
● Systems & Data Literacy: Comfortable learning new internal processing tools and working across systems and cross-functional teams.
● Independence: Mature, proactive worker who takes full ownership of their deliverables once onboarded.
Desirable (Not Essential):
● Familiarity or background knowledge in conveyancing, real estate, or property settlement processes (lending experience is not required, as full training is provided).
How to Apply
Does this exciting role sound like your ideal career move?
Simply click ‘Apply’ now and attach an updated copy of your CV. If you have any questions and wish to have a confidential conversation, please contact Eileen directly at eileen.leo@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
