receptionist

As the Receptionist, you will be the face of the organisation, ensuring the lobby and front desk operations run flawlessly. You will act as the primary point of contact for employees, visitors, and external stakeholders, providing high-touch customer service, access management, and general campus support. This role offers a steady, structured environment perfect for an organised customer-service pro. This is a part-time, three day per week role.

What You'll Be Doing

• Enthusiastically welcome guests, anticipate their needs, assist with arrivals/departures, and manage visitor bookings via the guest management system.
• Issue and reconcile temporary access passes for guests and employees, liaising directly with security and facilities teams.
• Manage lobby flow, direct deliveries, provide wayfinding assistance, and support orderly movement at turnstiles during peak periods.
• Maintain the front desk and lobby areas to immaculate brand standards, including managing operational signage and lobby accessories.
• Establish protocols for welcoming media and distinguished guests, while monitoring lobby traffic and equipment movement.
• Log work orders for maintenance, custodial, or security issues, identify potential operational risks, and escalate security or privacy concerns promptly.

Why You'll Love This Role

• Supportive on-site team culture with clear protocols and ongoing operational guidance.
• Part-time schedule covering core mid-week days (Tuesday to Thursday, 7:30 AM – 3:30 PM, 22.5 hours per week).
• Efficient recruitment process with a quick video interview stage.
• Initial temporary assignment with the potential to extend duration as needed.

About You

• Previous experience in Reception, Concierge, Front Desk, or Customer Service roles.
• Strong communication skills with a proactive approach to guest management and security protocols.
• Tech-savvy with experience using workplace visitor management and facility ticketing systems.
• Open to candidates on Working Holiday Visas!

If this Receptionist position sounds like the perfect next step for you, please APPLY NOW, or for a confidential discussion, please reach out to naomi.cropper@randstad.com.au with your CV and Cover Letter attached!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience

2 years