office manager

About your next role

In this vital leadership role, you will provide the central point of accountability for administrative quality, data integrity, and contract compliance across Community Services to ensure program teams operate effectively.

• Lead, coordinate, and oversee all centralised administrative functions, including intake, assessment, and reporting data systems.
• Act as the key operational link between program teams, Finance, RTO, and leadership to communicate timelines and expectations.
• Manage financial purchase orders, invoicing, and product receipt through D365.
• Ensure strict data compliance and accurate records across key systems including VETtrak and Supportability.
• Maintain and monitor contract reporting schedules, compliance dashboards, and grant tracking registers.
• Coordinate audit readiness, documentation, evidence, and compliance tracking.
• Provide day-to-day coaching, guidance, and quality assurance feedback to administrative staff.

What you will need to bring

• Demonstrated experience in a senior administrative, compliance, or coordination role within a fast-paced environment.
• Experience working with RTO compliance, NDIS systems, or grant-funded programs is highly desirable.
• Strong technical aptitude with advanced Microsoft Excel skills and experience using VETtrak, Supportability, or similar database systems.
• Exceptional organisational and problem-solving skills with the ability to manage competing priorities and deadlines.
• Excellent communication and stakeholder engagement skills, with the ability to guide teams and influence without formal authority.
• Cultural awareness, respect, and a genuine commitment to working effectively with First Nations communities.
• A Certificate IV, Diploma, or higher qualification in Business Administration, Community Services, or a related discipline is desirable.

Mandatory Requirements

• A valid and compliant Working With Children Check (WWCC).
• Ability and willingness to travel to remote ALPA communities via 4WD or small light aircraft.
• Flight safety requirement: Ability to meet third-party aviation provider safety guidelines (maximum passenger weight capacity of 140kg).

What you will get in return

• 5 weeks annual leave + 17.5% leave loading + phone allowance
• The chance to make a meaningful difference in remote First Nations Communities
• A dynamic support office environment with the opportunity to travel across beautiful, remote Northern Australia

Next Steps

If you feel you have what it takes to be successful in this role apply now with a current resume. For more information or a confidential discussion about your next career move, please contact the recruitment team on alpa@randstad.com.au or on (08) 8923 4390.