About the Role
Join a statewide Operations team as a Business Operations Support Officer. In this key on-site role, you will deliver high-quality front-of-house and back-of-house business administration services to staff, tenants, and visitors across regional and metropolitan sites.
You will play an integral role in keeping site operations running smoothly—overseeing facility and fleet administration, managing meeting rooms, coordinating external contractors, and supporting finance and general business operations.
Key Responsibilities
Site Operations & Front of House: Deliver excellent front and back-of-house services, including greeting visitors, managing meeting rooms, and handling site-based inquiries during public desk hours (9 am – 1 pm, Tue–Thu).
Facilities & Fleet Support: Assist with local facility management, contractor management, and site fleet services to ensure seamless daily site functionality.
Administrative & Financial Support: Perform core administrative duties including accounts payable processing, contract management support, standard reporting, and general office workflow tasks.
Contractor Management & OH&S: Supervision of external contractors and suppliers in line with departmental OH&S policies, procedures, and relevant legislative requirements to maintain a safe work environment.
Cross-Team Collaboration & Project Support: Work closely with the Statewide Operations and Business & Finance Services teams to implement agreed processes, support branch-wide initiatives, and assist on special projects as directed.
Cultural Safety: Actively practice and support cultural safety by creating inclusive, respectful environments and systems free from racism and discrimination.
Key Selection Criteria
Technical Expertise & Qualifications
Systems Proficiency: Demonstrated experience using business support software, including Microsoft 365 and enterprise finance application software.
OH&S Knowledge: Practical understanding of Occupational Health & Safety policies, procedures, and contractor compliance (highly regarded).
Licence: A valid Driver Licence.
Core Capabilities
Organization & Detail Focus: Excellent attention to detail with proven time-management skills to prioritize work independently and meet short or conflicting deadlines.
Problem Solving & Analysis: Sound analytical and research skills, with the ability to identify operational issues, handle data, and put forward practical solutions.
Written & Verbal Communication: Strong interpersonal skills with a mature, friendly, and confident approach when interacting with staff, public visitors, and external contractors.
Teamwork & Adaptability: Ability to collaborate across teams, contribute to group projects, and deliver quality service aligned with statewide operational objectives.
How to Apply
If you are an organized, customer-focused administrative professional looking to support regional operations, submit your resume and a cover letter (as one file) addressing the Key Selection Criteria. Applications without cover letter will not be considered. Apply today!
