- Structured Diagnostic: Conduct a comprehensive analysis of current processes, system capabilities, user experience, and governance frameworks.
- Gap Analysis: Identify root causes of system or process inefficiencies and provide actionable, evidence-based recommendations.
- Documentation: Reconstruct existing (and often fragmented) artefacts into validated, coherent documentation, including SIPOC diagrams, swimlanes, data flow maps, and workflow documentation.
- Strategic Advisory: Develop practical options for gap closure, covering process redesign, system configuration, workflow optimisation, and potential system replacement.
- Stakeholder Engagement: Conduct interviews, workshops, and surveys to validate findings and co-design solutions with staff and leadership.
- Reporting: Translate complex findings into clear, structured options papers and executive reports to support informed decision-making.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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