amazon day shift on-site support

role purpose

In this role you will be directly responsible for managing a large workforce of temporary employees (associates) onsite at Amazon. You will work in alignment with site HR, Operations, Learning, Safety and Workforce Staffing (WFS) teams to promote associates engagement, implement overall coordination of associates and ensure correct processing of associates payroll. This requires a high level of attention to detail.

main accountabilities

• workforce associates management (temporary workforce)
• on site support
• administration and reporting

workforce associates management (temporary workforce)

• Monitoring associate pool health, associate pool utilization, availability of associates, coordination of extra shifts/overtime
• Weekly Rostering and Scheduling, including daily changes
• Provide the associates with all work related information, including working schedules, arrival times, break times
• Onboarding & induction of new associates

administration and reporting

• Ensure that the delivery team is capable of dealing with all aspects of day to day reporting
• Providing all information and/or documentation required to smoothly and timely integrate each associate into the Amazon system (including site pass, employment agreements, background checks documentation, etc.) as required by Amazon policies applicable to associates
• Executes new starter audits
• Liaising the Amazon WFS, HR team and floor area managers, including: checking the working attendance of the associates and ensuring that the associates duly record their working time on the working attendance systems
• Daily reporting on KPIs including but not limited to fill rates, attendance, absenteeism, pool utilisation, turnover, safety incidents.
• To undertake any other task, deemed to be appropriate to their role, as directed by a member of management.

your background

External Profile: Experience in relevant industry, onsite experience, recruitment or HR background and the right competencies
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