administrator

• As the first point of contact for new client enquiries for your Team, ensure that the client experience is both positive and professional.
• Provide team specific information for tender submissions when requested.
• Advise Team members on how to complete administrative aspects of their roles.
• Assist team members and take action, if able for all queries including, rosters, leave, uniforms or PPE, training, administration or process queries.
• Assist other Managers and staff with queries related to your team and take action where able to ensure that the staff experience is professional and upholds the company's strong reputation.
• Assist with scheduling regular team meetings covering safety, quality, feedback, workloads, and resourcing.
• Record and maintain a register of outcomes for Team members so they are accountable for matters assigned to them.
• Assist with preparing quotations for clients.
• Provide team specific information for tender submissions when requested.
• Book and communicate travel and accommodation requirements.
• Book medicals or other assessments as required.
• Create projects in accordance with agreed practice.
• Prepare client invoices (either in draft or submitted) as directed by the Manager.
• Ensure monitoring of system notifications for relevant certifications, training and checks to remain valid and action renewal where required.
• Provide support and assistance to other Teams where required, including training new staff and backup for periods of planned and unplanned leave.
• Work collaboratively with the other Team and their Administrators to ensure consistency across the company.

• Strong customer service and communication skills.
• Demonstrated MS Office skills.
• Previous experience in a Customer Support or Administrative role and ideally within the construction industry.
• Great attention to detail.
• The ability to manage multiple priorities and multitask effectively.
• The ability to be adaptable working well within a team and also autonomously when needed.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.