administration coordinator

Are you an organized, proactive administrator with strong attention to detail and experience working within legislative or government frameworks?

We are seeking a dedicated Administration Coordinator to provide high-quality administrative and clerical support to our busy Dispute Resolution team. In this role, you will be pivotal in ensuring matters progress smoothly, assisting with high-volume workflow management, scheduling, stakeholder liaison, and adherence to key timelines.

Key Responsibilities

• Case Management Support: Log, acknowledge, and allocate new dispute resolution matters into the internal management system.

• Stakeholder Engagement: Act as a primary point of contact for external legal representatives, providing process guidance and ensuring compliance with relevant frameworks.

• Scheduling & Calendars: Coordinate and manage complex calendars, scheduling case conferences for up to 12 officers, alongside managing medical examination bookings, travel, and accommodation.

• Correspondence & Documentation: Draft formal correspondence, index incoming communications (emails, portals), and ensure systematic document tracking and filing.

• Data Management: Maintain precise records across databases, team folders, and tracking sheets to monitor time-sensitive matters.

• Administrative Assistance: Handle invoice payments, event registration, agenda creation, and minute-taking for team meetings.

What We Are Looking For

• Administrative Expertise: Proven experience providing high-level administrative support in a fast-paced team environment.

• Time Management & Initiative: Ability to manage competing priorities, set accurate timelines, and work effectively with minimal supervision.

• Framework Experience: Background working within statutory, legislative, or legal frameworks/government departments.

• Communication Skills: Excellent written and verbal communication, with a high degree of empathy and professionalism when dealing with external legal representatives.

• Technical Proficiency: Strong computer skills, including intermediate to advanced capability across MS Office applications (Word, Excel) and electronic record management systems.

Key Capabilities

• Accountability & Courage: Ownership over tasks and the confidence to speak up or act when needed.

• Adaptability & Curiosity: Openness to continuous improvement, learning new processes, and adapting to changing priorities.

• Collaboration & Empathy: A strong team player who communicates respectfully and understands the needs of stakeholders.

How to Apply

If you thrive in an environment where your organizational skills make a direct, positive impact, click "Apply Now" to submit your resume and cover letter.


REGVIC2410

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