The Accounts Officer – Billing & Revenue supports the end-to-end process from meter reading to customer billing and sundry billing. You will use sound judgement to ensure customers receive accurate and timely meter reads and bills in accordance with strict regulations and policies.
this job offer closes 2 august 2026
job details
this job offer closes 2 august 2026
summary
- adelaide, south australia
posted 2 july 2026
- reference number
- 90M0705252_6334592153217018552
randstad professional
we bring diverse and pre qualified professional talent and businesses together to connect the right people with the right roles. by building specialized teams, we help individuals flourish in their careers and businesses succeed.
job details
Billing & Metering Support: Investigate and verify "out of tolerance" (high/low/duplicate) meter readings and action unrecorded meter changes daily.
Integrity Management: Complete bill intercepts (online and manual) weekly and process metering diagnostics within 24 hours of receipt.
Special Arrangements: Manage accurate and timely billing for key customers under special contracts and hydrants, ensuring late fees are applied where necessary.
Financial Compliance: Complete monthly reconciliations, maintain a suspense account register for unclaimed monies, and handle daily cash uploads to allocate funds accurately.
Continuous Improvement: Identify and participate in business efficiency opportunities and lead reviews of work practices to improve productivity.
Key Selection Criteria
Regulatory Knowledge: Proven ability to understand and interpret relevant Acts, regulations, and policies.
Judgement & Decision Making: Demonstrated ability to think clearly and objectively when making complex decisions.
Communication: Excellent interpersonal skills, both written and verbal.
Time Management: Strong ability to prioritise work to meet strict billing and reporting deadlines.
Customer Focus: A deep commitment to customer-focused work practices.
Key Stakeholder Relationships
This role works closely with several internal and external groups to ensure service success, including:
Customer Care and Growth teams.
External meter reading contractors.
Metro and regional Field Services.
Finance and Payroll departments.
Special Conditions
Operational Flexibility: Must be able to work flexible hours and some after-hours as required.
Medical & Safety: Requirement to undergo initial and subsequent medical clearances and relevant immunisations.
Background Checks: Employment is subject to criminal police, traffic, and Working with Children/Vulnerable People clearances.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience
2 yearsThe Accounts Officer – Billing & Revenue supports the end-to-end process from meter reading to customer billing and sundry billing. You will use sound judgement to ensure customers receive accurate and timely meter reads and bills in accordance with strict regulations and policies.
Key Accountabilities
Billing & Metering Support: Investigate and verify "out of tolerance" (high/low/duplicate) meter readings and action unrecorded meter changes daily.
Integrity Management: Complete bill intercepts (online and manual) weekly and process metering diagnostics within 24 hours of receipt.
Special Arrangements: Manage accurate and timely billing for key customers under special contracts and hydrants, ensuring late fees are applied where necessary.
Financial Compliance: Complete monthly reconciliations, maintain a suspense account register for unclaimed monies, and handle daily cash uploads to allocate funds accurately.
Continuous Improvement: Identify and participate in business efficiency opportunities and lead reviews of work practices to improve productivity.
Key Selection Criteria
Regulatory Knowledge: Proven ability to understand and interpret relevant Acts, regulations, and policies.
Judgement & Decision Making: Demonstrated ability to think clearly and objectively when making complex decisions.
Communication: Excellent interpersonal skills, both written and verbal.
Time Management: Strong ability to prioritise work to meet strict billing and reporting deadlines.
Customer Focus: A deep commitment to customer-focused work practices.
Key Stakeholder Relationships
This role works closely with several internal and external groups to ensure service success, including:
Customer Care and Growth teams.
External meter reading contractors.
Metro and regional Field Services.
Finance and Payroll departments.
...
Special Conditions
Operational Flexibility: Must be able to work flexible hours and some after-hours as required.
Medical & Safety: Requirement to undergo initial and subsequent medical clearances and relevant immunisations.
Background Checks: Employment is subject to criminal police, traffic, and Working with Children/Vulnerable People clearances.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience
2 yearsqualification
- National Police Clearance
