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real senior case manager

darwin, northern territory
posted today
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this job offer closes 7 september 2026

job details

this job offer closes 7 september 2026

summary

  • darwin, northern territory
  • permanent

posted 6 august 2026

reference number
90M0713284_2592406153879102113

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randstad professional

randstad professional

we bring diverse and pre qualified professional talent and businesses together to connect the right people with the right roles. by building specialized teams, we help individuals flourish in their careers and businesses succeed.

job details
  • $15900/yr Salary Packaging + 5 weeks Annual Leave + 17.5% Leave Loading
  • Located at ALPA's Darwin Support Office & Some travel to remote Communities required

Randstad is proud to partner with the Arnhem Land Progress Aboriginal Corporation (ALPA), one of Australia's largest Aboriginal-owned benevolent corporations.

We are seeking a solid, reliable, and Culturally competent Senior Case Manager to lead and support Junior Case Managers and Cultural Mentors while standing firm alongside Participants as they navigate reintegration, overcome challenges, and take ownership of their path back into the community.

About ALPA & The REAL Program

The Arnhem Land Progress Aboriginal Corporation (ALPA) is a proud First Nations organisation committed to driving economic development, health, and independence for First Nations people.

Our Reconnection, Employment and Learning (REAL) Program delivers direct, on-the-ground support to Aboriginal people who are in custody or transitioning from incarceration back into community. We focus on practical execution, long-term stability, and strong Cultural standing to ensure participants return home with confidence and dignity.

The Opportunity

Are you a compassionate, strengths-based leader looking to make a lasting impact?

As a Senior Case Manager, you will play a pivotal role supporting participants through pre-release, on-release, and post-release stages. You will help participants reconnect with community, culture, and essential services, empowering them to build sustainable pathways toward employment, education, and long-term independence.

In this role, you will lead with empathy, collaborate closely with Elders and families, and mentor junior case workers and cultural mentors to foster a supportive, community-led environment.

Key Responsibilities

  • Holistic Case Management: Deliver high-quality, strengths-based support and maintain tailored Individual Action Plans (IAPs) for each participant.

  • Service Navigation: Coordinate referrals to health, housing, legal, education, and employment services while supporting participants with parole compliance.

  • Cultural Connection: Collaborate with Elders, cultural groups, and families to support participant reconnection.

  • Relationship Building: Foster trusting relationships with participants, correctional facility staff, and community organisations.

  • Team Leadership & Mentorship: Lead and support junior case managers and cultural mentors while contributing to a positive, collaborative team culture.

What You Bring to the Role

  • Cultural Competency: Deep understanding of First Nations cultures, community dynamics, and the systemic barriers faced by participants.

  • Industry Experience: Proven background in case management or mentoring within justice, community, or employment services.

  • Relevant Qualifications: Degree or diploma in Social Work, Community Services, Justice, or a related field.

  • Navigational Expertise: Strong understanding of justice system processes, post-release support services, and working effectively in correctional settings.

  • Core Skills: Outstanding advocacy, communication, and interpersonal skills, along with proficiency in digital case management systems.

Why Join Us?

  • Purpose-Driven Work: Directly empower First Nations individuals and make a tangible difference in the community.

  • Growth & Mentorship: Opportunity to mentor team members and lead community-focused initiatives.

  • Culture: Work within an organisation guided by strong First Nations values and community leadership.

How to Apply

If you are ready to bring your strength, leadership, and cultural authority to a focused team driving real outcomes, step forward today.

Click "Apply Now" or contact Tash at alpa@randstad.com.au or (08) 8923 4390 for a yarn about the role.

experience

2 years ...
  • $15900/yr Salary Packaging + 5 weeks Annual Leave + 17.5% Leave Loading
  • Located at ALPA's Darwin Support Office & Some travel to remote Communities required

Randstad is proud to partner with the Arnhem Land Progress Aboriginal Corporation (ALPA), one of Australia's largest Aboriginal-owned benevolent corporations.

We are seeking a solid, reliable, and Culturally competent Senior Case Manager to lead and support Junior Case Managers and Cultural Mentors while standing firm alongside Participants as they navigate reintegration, overcome challenges, and take ownership of their path back into the community.

About ALPA & The REAL Program

The Arnhem Land Progress Aboriginal Corporation (ALPA) is a proud First Nations organisation committed to driving economic development, health, and independence for First Nations people.

Our Reconnection, Employment and Learning (REAL) Program delivers direct, on-the-ground support to Aboriginal people who are in custody or transitioning from incarceration back into community. We focus on practical execution, long-term stability, and strong Cultural standing to ensure participants return home with confidence and dignity.

The Opportunity

Are you a compassionate, strengths-based leader looking to make a lasting impact?

As a Senior Case Manager, you will play a pivotal role supporting participants through pre-release, on-release, and post-release stages. You will help participants reconnect with community, culture, and essential services, empowering them to build sustainable pathways toward employment, education, and long-term independence.

In this role, you will lead with empathy, collaborate closely with Elders and families, and mentor junior case workers and cultural mentors to foster a supportive, community-led environment.

Key Responsibilities

  • Holistic Case Management: Deliver high-quality, strengths-based support and maintain tailored Individual Action Plans (IAPs) for each participant.

  • Service Navigation: Coordinate referrals to health, housing, legal, education, and employment services while supporting participants with parole compliance.

  • Cultural Connection: Collaborate with Elders, cultural groups, and families to support participant reconnection.

  • Relationship Building: Foster trusting relationships with participants, correctional facility staff, and community organisations.

  • Team Leadership & Mentorship: Lead and support junior case managers and cultural mentors while contributing to a positive, collaborative team culture.

What You Bring to the Role

  • Cultural Competency: Deep understanding of First Nations cultures, community dynamics, and the systemic barriers faced by participants.

  • Industry Experience: Proven background in case management or mentoring within justice, community, or employment services.

  • Relevant Qualifications: Degree or diploma in Social Work, Community Services, Justice, or a related field.

  • Navigational Expertise: Strong understanding of justice system processes, post-release support services, and working effectively in correctional settings.

  • Core Skills: Outstanding advocacy, communication, and interpersonal skills, along with proficiency in digital case management systems.

Why Join Us?

  • Purpose-Driven Work: Directly empower First Nations individuals and make a tangible difference in the community.

  • Growth & Mentorship: Opportunity to mentor team members and lead community-focused initiatives.

  • Culture: Work within an organisation guided by strong First Nations values and community leadership.

How to Apply

If you are ready to bring your strength, leadership, and cultural authority to a focused team driving real outcomes, step forward today.

Click "Apply Now" or contact Tash at alpa@randstad.com.au or (08) 8923 4390 for a yarn about the role.

experience

2 years
  • qualification

    • A degree or diploma in Social Work
    • Community Services
    • Justice
    • or a related field. Demonstrated experience in case management or mentoring roles within justice
    • community
    • or employment services

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    Aboriginal and/or Torres Strait Islander Identified Role: This is an Identified position that is open strictly to Aboriginal and/or Torres Strait Islander applicants.Location: Darwin Support Office & Remote Locations (Some travel required)Type: Part-TimeBenefits: Salary packaging + 5 weeks leave + 17.5% leave loadingRandstad is proud to partner with the Arnhem Land Progress Aboriginal Corporation (ALPA), one of Australia’s largest Aboriginal-owned
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