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helpdesk administrator

level 2 support

brisbane, queensland
posted 26 june 2026
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this job offer closes 27 july 2026

job details

this job offer closes 27 july 2026

summary

  • brisbane, queensland
  • au$ 40 - au$ 45.39 per hour
  • contract

posted 26 june 2026

reference number
90M0711102_5761542152320426373

next steps

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job details

Are you a dynamic and enthusiastic ICT professional looking to make an impact? We are seeking a Device Replacement Officer to join a team of technical specialists dedicated to seamlessly managing the hardware life-cycle. In this role, you will help provide users with new equipment and ease them through the transition process, bringing adaptability and agility to deliver high-quality support and create true value
...


What You Will Do:

  • Install, maintain, and support enterprise ICT environments and systems across desktop, mobile hardware, and Microsoft 365.

  • Participate in the support and deployment of ICT hardware and software.

  • Perform analytical and problem-solving activities within an ITIL-based framework to resolve technical issues.

  • Consult, negotiate, liaise, and provide expert advice to staff at all levels regarding Information Systems infrastructure.

  • Contribute to effective teamwork by working collaboratively and delivering high-quality customer service

What You Need to Apply for This Role:
  • Demonstrated analytical experience identifying, investigating, and solving problems within a complex ICT environment.

  • Proven ability to act proactively through self-direction and a strong willingness to adopt new ways of working.

  • Knowledge of or experience with Operating System deployment methodologies or device imaging.

  • Working knowledge of enterprise networking fundamentals including TCP/IP, LAN, and WAN.

  • Ability to work in-office (Brisbane CBD) 5 days a week and perform frequent manual handling up to 15kg.

Interested? Apply Now!

If you are a Device Replacement Officer with experience in Operating System deployment methodologies, we want to hear from you. Click “Apply Now”. Alternatively, please reach out to Josh Sharpe for more information - joshua.sharp@randstaddigital.com.au

You must be a Brisbane based candidate with unlimited working rights to be considered.

Randstad contractor benefits:

  • Access to a Udemy license for ongoing learning and continuous professional development

  • Access to exclusive discounts across various platforms

  • Discounts on private health funds

  • 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience

1 year
show more

Are you a dynamic and enthusiastic ICT professional looking to make an impact? We are seeking a Device Replacement Officer to join a team of technical specialists dedicated to seamlessly managing the hardware life-cycle. In this role, you will help provide users with new equipment and ease them through the transition process, bringing adaptability and agility to deliver high-quality support and create true value

What You Will Do:

  • Install, maintain, and support enterprise ICT environments and systems across desktop, mobile hardware, and Microsoft 365.

  • Participate in the support and deployment of ICT hardware and software.

  • Perform analytical and problem-solving activities within an ITIL-based framework to resolve technical issues.

  • Consult, negotiate, liaise, and provide expert advice to staff at all levels regarding Information Systems infrastructure.

  • Contribute to effective teamwork by working collaboratively and delivering high-quality customer service

What You Need to Apply for This Role: ...
  • Demonstrated analytical experience identifying, investigating, and solving problems within a complex ICT environment.

  • Proven ability to act proactively through self-direction and a strong willingness to adopt new ways of working.

  • Knowledge of or experience with Operating System deployment methodologies or device imaging.

  • Working knowledge of enterprise networking fundamentals including TCP/IP, LAN, and WAN.

  • Ability to work in-office (Brisbane CBD) 5 days a week and perform frequent manual handling up to 15kg.

Interested? Apply Now!

If you are a Device Replacement Officer with experience in Operating System deployment methodologies, we want to hear from you. Click “Apply Now”. Alternatively, please reach out to Josh Sharpe for more information - joshua.sharp@randstaddigital.com.au

You must be a Brisbane based candidate with unlimited working rights to be considered.

Randstad contractor benefits:

  • Access to a Udemy license for ongoing learning and continuous professional development

  • Access to exclusive discounts across various platforms

  • Discounts on private health funds

  • 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience

1 year
show more
  • qualification

    • Relevant experience

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