What You Will Do:
- Deliver responsive first-line support for hardware, software, and network issues, managing the full lifecycle of support tickets from triage to resolution.
- Administer user accounts, access permissions, and system configurations across platforms like Microsoft 365, Asset Management, and OpenText Content Manager.
- Coordinate the setup, deployment, patching, and maintenance of IT equipment, while supporting cybersecurity controls and access protocols.
- Support key business applications (SharePoint, Power Automate, MS Forms) and assist with the setup and maintenance of CCTV systems and infrastructure.
- Provide informal and structured training to staff, maintain technical documentation, and assist with the deployment of specialised IT projects.
What You Need to Apply for This Role:
- Certificate or Diploma in IT (or currently studying toward one) is highly desirable.
- Hands-on experience in IT support, service desk triage, system administration, and managing user access.
- Familiarity with OpenText Content Manager, Dynamics 365 Business Central, Microsoft Intune, Cisco/Sophos networking, and virtual infrastructure.
- Openness to participate in some after-hours activities and overtime when required by business needs, valid driver's licence for site travel, and National Police Check.
Randstad Contractor Benefits:
- Access to a Udemy license for ongoing learning and continuous professional development
- Access to exclusive discounts across various platforms
- Discounts on private health funds
- 3 payruns a week
Interested? Apply Now! If you are an IT Support & Systems Officer with experience in Microsoft 365 and core system administration, we want to hear from you. Click “Apply Now”. Alternatively, please reach out to Diane Botje for more information - diane.botje@randstaddigital.com.au
You must be a Brisbane based candidate with unlimited working rights to be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience
3 years
