Are you an experienced process analyst looking to make a meaningful impact? We are seeking a dedicated Improvement Specialist to assist with a key diagnostic review aimed at optimizing operational workflows and assessment processes. In this role, you will play a crucial part in analyzing workflows, identifying inefficiencies, and mapping out practical solutions to drive continuous improvement.
Role Title: Improvement SpecialistClient: Queensland Government DepartmentContract Length: 3 Month Contract with potential of extensionPay Rate: A05 to A06 ($69.21 to $84.55 an hour + super)Submission Date: ASAPWhat You Will Do:
Support the mapping and documentation of current-state assessment processes, key activities, decision points, and workflow delays.
Gather and analyze workflow, effort, and file sample data to identify waste, variation, bottlenecks, and drivers of processing effort.
Review operational procedures, guidance materials, and templates to pinpoint causes of inefficiency, duplication, or rework.
Assist in developing practical improvement options, process maps, root cause analyses, and roadmap inputs for future implementation.
Engage collaboratively with operational teams and subject matter experts to gather insights, validate information, and document outcomes.
What You Need to Apply for This Role:
Demonstrated experience in process analysis, workflow review, data analysis, and process mapping within operational improvement reviews.
Formal training or certification (IASSC or equivalent) in Lean Six Sigma (Green Belt or higher) or comparable process improvement methodology.
Proven capability in data gathering, observation support, file sampling, and preparing clear working papers or reporting inputs.
Strong written and verbal communication skills with the ability to engage respectfully and effectively with diverse stakeholders.
Experience in grants, claims, case management, lending, or similar operational and regulated environments (highly regarded).
Interested? Apply Now! If you are an Improvement Specialist with experience in Lean Six Sigma and process mapping, we want to hear from you. Click “Apply Now”.
You must be a Brisbane based candidate with unlimited working rights to be considered.
Randstad contractor benefits:
Access to a Udemy license for ongoing learning and continuous professional development
Access to exclusive discounts across various platforms
Discounts on private health funds
3 payruns a week
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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