Your new role
We are seeking a meticulous CRM Analyst to join a dynamic Client & Digital Experience Team. This pivotal role will contribute directly to the mission of fostering meaningful connections with valued clients throughout their journey.
Key Duties:
As a detail-oriented CRM Analyst, you'll play a crucial role in maintaining the integrity and accuracy of our client data while leveraging insights to enhance their experiences. Reporting to the CRM Manager, your responsibilities will include:
- Managing end-to-end client data collection and ensuring compliance with privacy regulations.
- Collaborating with the CRM team to develop and refine data segmentation's and automation strategies.
- Configuring marketing automation workflows to deliver personalized communication across various channels.
- Monitoring data quality and implementing improvement measures to optimize client interactions.
- Translating business requirements into actionable solutions within Salesforce Marketing Cloud (SFMC).
- Building strong relationships with internal teams and external agencies to support CRM initiatives.
Your skills and experience
- Bachelor degree in Marketing/Business.
- Strong relationship management and collaboration skills.
- Proficiency in database management and SQL.
- Experience with HTML; familiarity with AMPscript and CSS is a plus.
- Ability to generate valuable data insights and analytics.
- Knowledge of data protection regulations and compliance.
- Excellent communication and problem-solving abilities.
- Prior experience with Salesforce Marketing Cloud is highly desirable.
Your benefits
- Work/life balance- We encourage and support flexibility.
- Great culture- Our close-knit team is fun and friendly with social events from time to time.
- Location- Head office is located in Sydney.
- Innovative company- Take pride in joining a Globally recognised brand.
Your next step
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to brendan.burke@randstad.com.au or call me now on 0431564388 to discuss your next role.
If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.