A global leader in commercial real estate and property services is seeking a polished, energetic Workplace Concierge to deliver premium, high-touch guest and employee experiences at a premier corporate site in Parramatta Square.
As the face of the workplace, you will play a critical role in driving engagement, managing front-of-house operations, and ensuring a seamless, top-tier environment for corporate staff, clients, and VIP guests.
Key Responsibilities
Warmly welcome employees, clients, media, and VIPs. Manage front-desk reception, visitor access, temp passes, and lobby tracking systems.
Spend time actively engaging with floor occupants, conducting daily floor walks to ensure meeting rooms, pantries, mailrooms, and workstations are immaculately maintained and fully stocked.
Assist with meeting room and conference bookings, resolve scheduling conflicts, coordinate catering, and provide basic AV/tech support for presentations.
Identify facility, maintenance, or security needs early. Raise work orders, manage locker allocations, direct deliveries, and collaborate with cleaning, building, and facilities management teams.
Act as the primary point of contact for site inquiries and wayfinding, ensuring all requests are responded to within 24 hours with a personal follow-up.
About You
Proven track record in corporate concierge, high-end hospitality, front-of-house reception, or premium customer service roles.
Experience using guest management, visitor booking, or ticketing systems (experience with Condeco or Lobby Tracking Systems is an advantage).
Outstanding interpersonal and written communication skills with a polished, professional presence.
Highly organised with keen attention to detail and a hands-on approach to maintaining brand standards and seamless workplace operations.
Able to successfully pass a Police Check prior to commencement.
Key Details & Benefits
Based at modern offices in Parramatta Square, directly adjacent to Parramatta Station.
Consistent corporate hours (Monday–Friday, 8:00 AM – 4:30 PM) with no weekend shifts.
Gain high-profile corporate account experience with an industry-leading property firm.
How to Apply
Ready to deliver world-class workplace experiences?
APPLY NOW with your updated resume to express your interest!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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