Our Geelong client is seeking a Client Services & On boarding Coordinator.
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operational
client services & onboarding coordinator | public practice
posted 31 july 2026
this job offer closes 31 august 2026
job details
this job offer closes 31 august 2026
summary
- geelong, victoria
- au$ 75,000 - au$ 84,800 per year
posted 31 july 2026
- reference number
- 90M0713071_0201745130404580362
randstad operational
we find, nurture, and connect uniquely skilled talent with employers when they need it, building successful teams that scale as their business grows while positioning individuals for rewarding careers and businesses for operational success.
job details
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About the Opportunity:
How to Apply:
show moreAre you an experienced Public Practice Administrator ( accountancy) looking to elevate your career into a high-ownership, operations-focused role?
Our client—a dynamic and growing professional services firm based in Geelong—is seeking a proactive Client Services & On boarding Coordinator to join their close-knit administration team on a full-time basis. Working directly with Partners and key stakeholders, you will own the end-to-end client on boarding journey, coordinate partner workflows, and manage essential agency lodgements.
This is a fantastic opportunity for a hungry administrator who wants to pivot their skills, take real ownership of firm processes, and naturally progress as the business continues to expand.
Key Responsibilities:
Client On boarding: Lead the client on boarding process from start to finish, collecting and validating client identity data, setting up system profiles, and ensuring a seamless client experience.
Workflow Scheduling: Assist Partners by coordinating, scheduling, and tracking practice workflows to meet key deadlines.
Agency & Compliance Liaison: Regularly communicate with the ATO and ASIC regarding client tax processes, corporate compliance, and basic account updates.
Platform & System Management: Utilise modern cloud platforms daily (including Xero, XPM, and document management tools) to maintain accurate client records and streamline processes.
Partner & Administrative Support: Provide dedicated administrative support to Partners and work alongside an experienced EA team to maintain smooth daily practice operations.
About You:
Public Practice Background: Previous administrative experience within a public practice accounting firm.
Tech-Savvy: Strong proficiency in Xero and practice management platforms, with an appetite for learning and implementing tech solutions.
Agency Knowledge: Familiarity with ATO tax agent portals and ASIC compliance processes.
Career-Minded: Driven by growth, highly organised, and motivated to progress your career into practice workflow management.
Communication Skills: Exceptional verbal and written communication skills with a client-first approach.
How to Apply:
If you are ready to take the next step in your public practice career, please click APPLY NOW or reach out to the Randstad team for a confidential discussion.
REGVIC2410
experience
2 yearsOur Geelong client is seeking a Client Services & On boarding Coordinator.
...
About the Opportunity:
How to Apply:
show moreAre you an experienced Public Practice Administrator ( accountancy) looking to elevate your career into a high-ownership, operations-focused role?
Our client—a dynamic and growing professional services firm based in Geelong—is seeking a proactive Client Services & On boarding Coordinator to join their close-knit administration team on a full-time basis. Working directly with Partners and key stakeholders, you will own the end-to-end client on boarding journey, coordinate partner workflows, and manage essential agency lodgements.
This is a fantastic opportunity for a hungry administrator who wants to pivot their skills, take real ownership of firm processes, and naturally progress as the business continues to expand.
Key Responsibilities:
Client On boarding: Lead the client on boarding process from start to finish, collecting and validating client identity data, setting up system profiles, and ensuring a seamless client experience.
Workflow Scheduling: Assist Partners by coordinating, scheduling, and tracking practice workflows to meet key deadlines.
Agency & Compliance Liaison: Regularly communicate with the ATO and ASIC regarding client tax processes, corporate compliance, and basic account updates.
Platform & System Management: Utilise modern cloud platforms daily (including Xero, XPM, and document management tools) to maintain accurate client records and streamline processes.
Partner & Administrative Support: Provide dedicated administrative support to Partners and work alongside an experienced EA team to maintain smooth daily practice operations.
About You:
Public Practice Background: Previous administrative experience within a public practice accounting firm.
Tech-Savvy: Strong proficiency in Xero and practice management platforms, with an appetite for learning and implementing tech solutions.
Agency Knowledge: Familiarity with ATO tax agent portals and ASIC compliance processes.
Career-Minded: Driven by growth, highly organised, and motivated to progress your career into practice workflow management.
Communication Skills: Exceptional verbal and written communication skills with a client-first approach.
How to Apply:
If you are ready to take the next step in your public practice career, please click APPLY NOW or reach out to the Randstad team for a confidential discussion.
REGVIC2410
experience
2 yearsqualification
- Skilled administrator in Public Practice Accountancy Firm
