ccm developer / software engineer (ai and document automation)

About the Opportunity

Our client is looking for an experienced CCM Developer / Software Engineer to spearhead the architecture and build of a high-impact, AI-assisted document template conversion engine.

The goal is to modernise legacy communications at scale. You will lead the development of an intelligent migration pipeline designed to ingest, parse, and convert thousands of complex enterprise document templates from various legacy CCM platforms into a proprietary format. Once established, you will expand the tool into an open, agentic engine capable of parsing and translating arbitrary document formats into production-ready platform templates.

If you understand the structural intricacies of print/digital document composition and want to apply modern cloud architecture and agentic AI to solve one of the CCM industry’s biggest migration bottlenecks, this contract is for you.

What You’ll Do

• Design & Build the Conversion Tool: Develop a robust ingestion and transformation pipeline on Microsoft Azure to automatically convert legacy CCM templates into our native Platform schema.

• Integrate Agentic AI Workflows: Build and deploy AI-assisted parsing and mapping logic to intelligently interpret layout rules, conditional logic, variable data bindings, and business rules from legacy source files.

• Support Enterprise Scale: Optimise the platform to handle batch migrations of thousands of multi-page, high-variability communications with high fidelity.

• Universal Format Ingestion: Phase two will involve expanding the tool’s capability beyond legacy CCM exports to ingest, analyse, and convert arbitrary input documents (PDF, office formats, structured print streams) into native platform templates.

• API & Backend Integration: Build custom APIs, Azure Functions, and data services (SQL, storage) to power seamless batch processing and UI integrations.

What You’ll Bring

• Core Backend & Cloud: Strong experience with C# / .NET, Microsoft Azure (Azure Functions, App Services, Blob/Queue Storage), SQL, and RESTful API design.

• Deep CCM & Composition Knowledge: Hands-on experience developing templates or working with enterprise Customer Communications Management (CCM) platforms, such as:

  • Quadient (Inspire)

  • OpenText (Exstream)

  • Precisely / Pitney Bowes (DOC1, EngageOne)

  • SmartCommunications (SmartCOMM)

  • Messagepoint, Airdocs, Elixir (Tango), or Compart (DocBridge Suite)

• Template Architecture Savvy: Firm grasp of document schemas, variable data injection, conditional logic flows, styling hierarchies, and pagination rules.

• AI & Agentic Systems: Practical experience or strong functional knowledge in building LLM-backed workflows, agentic features (e.g., semantic extraction, schema translation, prompt orchestration, validation loops).

• Document Parsing & Vector Assets: Experience parsing unstructured or semi-structured formats (e.g., AFP, PostScript, PDF, XML, JSON, or Adobe Illustrator files).

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.