Randstad has proudly partnered with a market-leading car rental brand to recruit an ambitious Branch Manager to lead their fast-paced operations at Townsville Airport.
If you have a strong background in fleet management, a passion for developing people, and a commercial drive to succeed, this is a fantastic opportunity to take ownership of a prominent location and make a tangible impact.
The Role
As the Branch Manager, you will oversee daily branch operations, drive profitability, and foster a strong culture of service excellence. You will lead a dedicated team of 10 staff, ensuring seamless vehicle logistics, high service standards, and optimal fleet utilisation.
Key Responsibilities:
People Leadership: Lead, coach, and develop a high-performing team of 10, driving engagement, performance, and continuous growth.
Customer Experience: Ensure an exceptional customer journey from booking through to vehicle return, maintaining brand reputation and high service standards.
Operations & Fleet Management: Manage daily branch logistics, vehicle presentation, maintenance scheduling, and operational decision-making.
Commercial Performance: Drive sales targets, maximise revenue through effective fleet utilisation, and manage operational costs.
About You
We are seeking a proactive leader who thrives in a dynamic, high-volume environment.
What you’ll bring:
Industry Experience: Strong background in fleet management, car rental, dealership operations, or logistics.
Leadership Skills: Proven track record of leading, coaching, and motivating a team to achieve KPIs.
Customer Focus: Dedication to delivering top-tier customer experiences and handling escalations with ease.
Commercial Acumen: Ability to analyse fleet utilisation data, manage branch efficiency, and capitalise on revenue opportunities.
- Highly Competitive Salary
- Fully maintained company vehicle, including fuel for both business and personal use
- Eligibility for quarterly incentive payments
- Fortnightly phone allowance
- Company laptop
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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