audio visual officer

Randstad Digital (Formerly Finite Recruitment)

Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs.

Responsibilities

• Manage AV equipment and meeting spaces across to ensure they remain functional and fit for purpose.
• Provide support for meetings and presentations, including room setup, equipment configuration, and on‑site or remote assistance.
• Triage and prioritise AV requests received through ServiceNow, email, phone, or direct contact.
• Confirm AV requirements such as room location, equipment needs, and event details to ensure accurate service delivery.

• Experience providing audio visual and video conferencing support within a corporate or government environment.
• Ability to troubleshoot and resolve technical issues relating to AV systems and collaboration technologies.
• Strong communication and stakeholder engagement skills with a commitment to customer service.
• Ability to manage competing priorities and deliver quality outcomes under pressure.
• Demonstrated ability to work collaboratively in a team environment.
• Current Australian Driver Licence (Class C minimum) or the ability to obtain one.

• Qualifications in Audio Visual Technology, Information Technology or a related discipline.
• Experience supporting executive meetings, hybrid events or live streaming services.
• Knowledge of Microsoft Teams Rooms, Crestron, Extron, Q-SYS or similar enterprise AV platforms.
• Experience working within the Australian Public Service or other government environments.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.