ao3 administration support officer | brisbane cbd

• Coordinating departmental requests and correspondence from the Executive Office and key internal stakeholders.
• Managing and reviewing daily work priorities, deadlines, and operational workflows across the branch.
• Delivering end-to-end administrative support across finance, procurement, travel arrangements, asset management, and invoicing.
• Coordinating office logistics, including building access, ID cards, telecommunications, and gifts registration.
• Researching topics and preparing high-quality correspondence, reports, briefings, and ad-hoc documentation.
• Assisting with internal ad-hoc projects to support divisional operations under the direction of the Executive Director.
• Building and maintaining effective working relationships with divisional stakeholders, management, and broader departmental teams.
• Provide quality and timely administrative support to the Commercial team including the Executive General Manager, Commercial and Content through the completion of administrative tasks and assisting with delivery of unit activities, deliverable and outcomes.
• Support the Communications and Media function in the delivery of organisational communications and media activities.
• Act as the coordinator for the corporate complaints handling process, including acknowledging receipt of complaint, liaising with staff and recording of complaints.
• Maintain effective relationships with internal and external clients and stakeholders, providing exceptional customer service in person, via phone and email ensuring quality outcomes in a timely manner.
• Assist with monitoring and administration of service provider contracts.
• Assist with the development and review of documentation including written correspondence, board papers, government briefs, policies and procedures.
• Coordinate unit meetings including preparation and distribution of meeting agendas and minute taking where required.

• Demonstrate experience providing administrative or operational support within a fast-paced team environment.
• Excellent written and verbal communication skills, with a high level of professional etiquette.
• Proven ability to manage records, data entry, and documentation accurately while handling competing priorities.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience using Electronic Document and Records Management Systems (EDRMS) like TRIM/Content Manager is highly desirable.
• Demonstrate understanding of confidentiality, ethical conduct, and public sector governance principles.
• Satisfactory criminal history check required.
• Must be Australian Citizen or Permanent Resident.

Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

If this is of interest, please send your CV along with a cover letter to helena.santoso@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.