- Location: Hobart
- Work Type: Full-time hours preferred
- Classification: APS6 Level
- Pay Rate: $60.26 per hour plus super
Our Federal Government client is seeking agile, high-performing professionals to join the Technical Advisory Branch (Operations and Support Division) as APS6 Technical Advisors.
In this critical role, you will provide specialist clinical, technical, and operational advice regarding complex and novel cases. You will play a key part in supporting NDIA delegates, planners, and partners to ensure reasonable and necessary support decisions are consistent, defensible, and aligned with the NDIS Act, rules, and operational guidelines.
You will be responsible for reviewing complex participant files, managing sensitive conversations regarding funding, conducting research and analysis, and delivering high-quality written and verbal advice to achieve the best participant and Scheme outcomes.
What We Are Looking For (Key Requirements)
We are looking for professionals with robust problem-solving abilities and specialised sector knowledge. To be successful, you must have:
- Qualifications & Background: Tertiary qualifications or equivalent practical experience in Allied Health (Occupational Therapy, Speech Pathology, Physiotherapy, Social Work, Psychology, etc.), Nursing, or related clinical/disability disciplines.
- Technical & Legislative Knowledge: Sound understanding of (or ability to quickly interpret) the NDIS Act 2013, relevant statutory rules, and reasonable & necessary decision-making frameworks.
- Advisory & Coaching Capabilities: Demonstrated experience using a coaching and mentoring approach to guide case managers, planners, or delegates through complex decision-making processes.
- Core Skills:
- Exceptional verbal communication and negotiation skills to navigate complex, escalated, or sensitive situations with diverse stakeholders.
- High-level critical thinking, research, and analytical writing skills to produce objective, defensible advisory reports and records.
- Ability to exercise sound judgement and initiative under limited direction when resolving novel issues.
- Strong digital literacy to navigate CRM case management systems, records databases, and virtual collaboration tools (e.g., Microsoft Teams/Office 365).
What We Offer & Team Culture
- Meaningful Impact: Play a pivotal role in shaping life-changing support outcomes for participants with complex support needs across Australia.
- A Supportive, High-Performing Environment: Work within a collaborative, values-driven culture where capability building, team coaching, and staff wellbeing are actively championed.
- Workplace Flexibility: Enjoy flexible hybrid arrangements, blending remote work with local office engagement.
Mandatory Pre-Employment Checks
- Australian Citizenship is a mandatory requirement.
- Verified proof of relevant tertiary qualifications and/or professional background.
- Satisfactory completion of standard pre-engagement security screening, including:
- NDIA Pre-Engagement Check
- Working with Children Check (WWCC)
- NDIS Worker Screening Check
- Ability to obtain/hold an Australian Government Security Vetting Agency (AGSVA) clearance if required.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.