In today's rapidly evolving business environment, organisations are under constant pressure to adapt and innovate. A critical exercise for sustained success involves comprehensive Opco (Operating Company) model reviews, designed to ensure that every facet of the business, including its vital Human Resources function, is not just efficient today, but truly fit for purpose for future growth and strategic objectives. This deep dive into HR capability is no longer optional; it's a strategic imperative for any business aiming to thrive.

These reviews go far beyond superficial adjustments. They involve a rigorous examination of the HR operating model itself: Does it possess the agility to respond to market shifts? Is the HR team equipped with the precise skills and expertise needed for tomorrow's challenges? Are we effectively leveraging our human capital to foster innovation and secure a competitive advantage? By asking these tough questions, businesses can proactively shape an HR function that is a strategic enabler, rather than a reactive responder.

 

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"The competitive landscape demands that organisations are constantly evolving. We are seeing a significant trend where businesses are not just reviewing their overall operating models, but specifically scrutinising their HR capability. It's about ensuring that HR is not just a support function, but a strategic enabler of future growth. This means assessing whether the HR team has the foresight, the data literacy, and the business acumen to truly partner with leadership and build the workforce of tomorrow. It's a proactive investment in ensuring the HR function is robust, agile, and future-ready."

Sophie Tompsett
National General Manager, Randstad HR Partners

key pillars for a future-ready HR operating model: reassessing capability during opco reviews

  1. Strategic alignment & business integration: Does the HR operating model directly support and accelerate the organisation's long-term strategic goals? HR must be a proactive driver, deeply integrated into business planning, not merely executing directives.
  2. Talent & skillset audit for future needs: Conduct a thorough assessment of the HR team's current capabilities against anticipated future business demands. Identify and address skill gaps in critical areas such as HR analytics, digital HR transformation, change management, and strategic workforce planning.
  3. Structural agility & scalability: Is the HR structure flexible enough to adapt swiftly to rapid changes in the business environment, including mergers, acquisitions, or significant market disruptions? An agile model can scale efficiently up or down as needed.
  4. Leveraging HR technology & digital transformation: Is HR effectively utilising technology to streamline operations, enhance the employee experience, and provide actionable insights? Digital transformation within HR is crucial for modern efficiency and strategic impact.
  5. Effective leadership & business partnering: Are HR leaders and business partners equipped with strong commercial acumen and the ability to influence and guide senior stakeholders? Their role is increasingly consultative and strategic, requiring robust leadership skills.

Undertaking an Opco model review with a keen focus on HR capability assessment is a strategic investment in your organisation's future. It ensures that the HR function is not merely keeping pace, but actively shaping the future workforce, driving organisational resilience, and fostering a culture of continuous improvement. By proactively reassessing and optimising your HR operating model, businesses can build a robust foundation for sustainable growth and navigate the complexities of the future with confidence.

about the author

Sophie Tompsett

national general manager, randstad hr partners