The Finance Department operates and maintains the organization's accounting and financial reporting system and provides accounts payable, accounts receivable, general ledger, and record-keeping services. The Credit Officer ensures that creditor invoices and other payment obligations are processed in a timely manner and costed in accordance with the organization's accounting policies and chart of accounts. The role involves conferring with customers by telephone or email to determine the reasons for overdue payment and to facilitate resolution, documenting conversations with customers, and ultimately reducing the outstanding sales and bad debt write-offs.
JOB SPECIFICATION
- Ensure that debts are paid in a timely manner
- Contact customers and discuss overdue accounts to determine the reasons for overdue payments and make suitable payment arrangements
- Maintain accurate records of all collections activity
- Identify changes in payment patterns and propose action to reduce debt
- Respond promptly and completely to both customers and internal enquiries
- Raise debits and credits when required
- Send out monthly customer statements
- Post payments to customer accounts and allocate as required
- Undertake customer account reconciliations
- Scan, save, and file customer documents
- Prepare files for transfer to external collections agency or legal department
No Public Transport nearby, candidate will need to drive on site. Parking On Site available.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.