- PURPOSE OF THE ROLEThe purpose of this role is to train and enhance competencies of our motor claims consultants whilst improving processes and performance through coaching activities and process refinement to create a culture of high performance with high integrity within the Motor Claims Operation. The Technical Trainer will be an integral part of the onboarding of team members, ongoing technical training, maintaining knowledge management and improving alPURPOSE OF THE ROLEThe purpose of this role is to train and enhance competencies of our motor claims consultants whilst improving processes and performance through coaching activities and process refinement to create a culture of high performance with high integrity within the Motor Claims Operation. The Technical Trainer will be an integral part of the onboarding of team members, ongoing technical training, maintaining knowledge management and improving al
- Team Leadership: effectively manage and lead a team of senior claims specialists. Thisinvolves setting clear expectations and role clarity for team members, providing guidanceand support, and ensuring efficient handling of motor insurance claims.Claim Settlement: oversee the process of evaluating, negotiating, and settling motorinsurance claims in accordance with strategies, company policies, procedures, andregulatory requirements.Conflict Resolution: handTeam Leadership: effectively manage and lead a team of senior claims specialists. Thisinvolves setting clear expectations and role clarity for team members, providing guidanceand support, and ensuring efficient handling of motor insurance claims.Claim Settlement: oversee the process of evaluating, negotiating, and settling motorinsurance claims in accordance with strategies, company policies, procedures, andregulatory requirements.Conflict Resolution: hand
