- Randstad has partnered exclusively with one of the largest privately-owned logistics company in Australia! Due to continued growth our client is looking for a Customer Service Officer to permanently join their team. Your Duties:Actioning emails and answering phonesAttending customers needsProcessing customer ordersAccurate data entry into a variety of systems including SAP and ExcelCross training in all contracts to maximise resource coverage and assistanRandstad has partnered exclusively with one of the largest privately-owned logistics company in Australia! Due to continued growth our client is looking for a Customer Service Officer to permanently join their team. Your Duties:Actioning emails and answering phonesAttending customers needsProcessing customer ordersAccurate data entry into a variety of systems including SAP and ExcelCross training in all contracts to maximise resource coverage and assistan
- Our partnered client is seeking numerous call-centre operators to join their government business enterprise that provides postal services in Australia.What are we looking for?A passion for delivering excellent customer servicePrevious experience in a customer centric environment (can be hospitality, retail, contact centres, sales, tourism etc)A positive mind-set Demonstrated resilienceYour role as a Customer Service OfficerProvide timely service to internaOur partnered client is seeking numerous call-centre operators to join their government business enterprise that provides postal services in Australia.What are we looking for?A passion for delivering excellent customer servicePrevious experience in a customer centric environment (can be hospitality, retail, contact centres, sales, tourism etc)A positive mind-set Demonstrated resilienceYour role as a Customer Service OfficerProvide timely service to interna
- Customer Service OfficerContract length: 5+ monthsLocation: Tasmanian North West Coast (Devonport, Burnie, Ulverstone)Salary: $38 - $45 per hour + superWe are excited to be partnering with a number of organisations in the North West Coast of Tasmania to recruit for their next Customer Service Officer and Administration superstar. Your new roleYou will play a crucial role in the Customer Service team ensuring smooth operations and providing exceptional suppCustomer Service OfficerContract length: 5+ monthsLocation: Tasmanian North West Coast (Devonport, Burnie, Ulverstone)Salary: $38 - $45 per hour + superWe are excited to be partnering with a number of organisations in the North West Coast of Tasmania to recruit for their next Customer Service Officer and Administration superstar. Your new roleYou will play a crucial role in the Customer Service team ensuring smooth operations and providing exceptional supp
- Remediation Customer Service Officer Start an exciting career within a big 4 bank!Make a genuine difference through the work you doBe rewarded and recognised for the value you bringRecognised as a top #3 employer on the 2023 Linked In Top Companies list to grow your career.Competitive salary and great opportunities that are focused on YOU!Your new companyJoin one of Australia's big 4 banks with 33,000 colleagues on their journey to help their customers achRemediation Customer Service Officer Start an exciting career within a big 4 bank!Make a genuine difference through the work you doBe rewarded and recognised for the value you bringRecognised as a top #3 employer on the 2023 Linked In Top Companies list to grow your career.Competitive salary and great opportunities that are focused on YOU!Your new companyJoin one of Australia's big 4 banks with 33,000 colleagues on their journey to help their customers ach
- Our client based in Hoppers Crossing are looking for a part time Receptionist/Customer Service Officer to join the team! Onsite training provided for 1-2 weeks.Once training is complete you will move to working from home Monday to Friday 9am to 1pmIn this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Communicate clearly and concisely to eOur client based in Hoppers Crossing are looking for a part time Receptionist/Customer Service Officer to join the team! Onsite training provided for 1-2 weeks.Once training is complete you will move to working from home Monday to Friday 9am to 1pmIn this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Communicate clearly and concisely to e
- State Government opportunityExciting opurtunity to work within a busy call centre$36.00 + per hour plus superDo you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. These roles will be based in the Adelaide CBD for a period of 6 months with the view of extension pastState Government opportunityExciting opurtunity to work within a busy call centre$36.00 + per hour plus superDo you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. These roles will be based in the Adelaide CBD for a period of 6 months with the view of extension past
- About the roleMy client is seeking a bubbly customer service officer & admin all rounder to join the team on a temp to perm basis. This company is based in Tullamarine and is looking for someone to commence asap. Working 9am to 5pm Monday to Friday. No work from home options available - onsite only.You will be responsible for:Point of contact for enquiries via phone and emailMaintain and develop relationships with customersSetting up boardrooms SupportingAbout the roleMy client is seeking a bubbly customer service officer & admin all rounder to join the team on a temp to perm basis. This company is based in Tullamarine and is looking for someone to commence asap. Working 9am to 5pm Monday to Friday. No work from home options available - onsite only.You will be responsible for:Point of contact for enquiries via phone and emailMaintain and develop relationships with customersSetting up boardrooms Supporting
- Your New Company: This is your exciting opportunity to join a globally recognised Optics Manufacturer in Chipping Norton. Renowned for their innovative products and dedication to creating solutions to correct vision for people around the world.Your New Role:In your role as the Customer Service Representative, you will report to a knowledgeable and supportive Operations Manager. As the primary point of contact for your valued customers, providing exceptionaYour New Company: This is your exciting opportunity to join a globally recognised Optics Manufacturer in Chipping Norton. Renowned for their innovative products and dedication to creating solutions to correct vision for people around the world.Your New Role:In your role as the Customer Service Representative, you will report to a knowledgeable and supportive Operations Manager. As the primary point of contact for your valued customers, providing exceptiona
- Administration Officer - Insurance Services3 Month Contract - Located in heart of the Brisbane CBD Pay: $34.58 per hour + super & hybrid opportunties Join the team at one of Australia's largest super fundsPosition Overview:Gain valuable experience supporting the Insurance Services Business Unit at one of Australia's largest superannuation funds, providing top-tier service to a diverse range of internal and external customers, and playing a pivotal role inAdministration Officer - Insurance Services3 Month Contract - Located in heart of the Brisbane CBD Pay: $34.58 per hour + super & hybrid opportunties Join the team at one of Australia's largest super fundsPosition Overview:Gain valuable experience supporting the Insurance Services Business Unit at one of Australia's largest superannuation funds, providing top-tier service to a diverse range of internal and external customers, and playing a pivotal role in
- Customer Service Operator Full time permanent opportunity - Located in Milton Salary: 90k starting - Negotiable No weekend work + Flexible working!Work for an Australian-owned & Operated brand in the world of finance!Position Overview:The Risk & Compliance Officer holds the pivotal responsibility of managing, formulating, revising, and executing policies and procedures across all company sectors. The focus lies on ensuring that adequate measures, controls,Customer Service Operator Full time permanent opportunity - Located in Milton Salary: 90k starting - Negotiable No weekend work + Flexible working!Work for an Australian-owned & Operated brand in the world of finance!Position Overview:The Risk & Compliance Officer holds the pivotal responsibility of managing, formulating, revising, and executing policies and procedures across all company sectors. The focus lies on ensuring that adequate measures, controls,
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.