team leader recruitment in Melbourne

tracey smith, randstad
job type

job details

melbourne, victoria
human resources
job type
working hours
2 years
reference number
tracey smith, randstad

job description

Team Leader - Contact Centre - Business Support - Melbourne CBD

  • High volume, Contact centre and Project team
  • Billing Team Leader and manage a team of 2
  • High performing division

Our Melbourne Business Support division is seeking a dynamic Team Leader to join the Contact Centre team.

The Contact Centre team is a high performing team who has gone from strength to strength with a YOY growth. They are a highly-driven, motivated, cohesive, dedicated and fun team all working towards a common goal. Reporting to the General Manager, you will be responsible for leading, coaching and developing a team of 2 Recruitment Consultants.

In this role, there will be a heavy emphasis on the Assessment Center process, quality assurance, relationship management, design and implementation, delivery , facilitation and client reviews and feedback session; essentially, you will be responsible for managing the entire Assessment Center delivery method via people and process. There is also a heavy client-facing element to this role

This role would suit a Team Leader looking to work in a fast paced environment or a Senior Consultant ready for the next step in their career.

We are looking for a proactive, results driven professional, who builds strong working relationships with both clients and candidates. The successful candidate will have excellent communication skills, will strive to over-achieve targets whilst working proactively in a team environment. We are looking for candidates with commercial acumen, business sense and most importantly an outstanding work-ethic

The benefits

Joining us as a Team Leader at Randstad your package will be made up of a base salary + superannuation and an excellent monthly commission structure.

  • Ongoing professional development and a supportive team culture
  • Great rewards and incentives; regular awards & recognition programs, an extensive employee benefits program
  • An intensive on-boarding and structured training program; including online e-learning, peer mentoring and on the job coaching/shadowing

About us

Randstad is proud to have become the second largest HR services provider in the world thanks to our reputation for service excellence and the fact that we're built on recommendations. Our efforts in the area of sustainability as a professional services provider have been recognized by our inclusion in the 2015 Dow Jones. Looking back at our local operational performance - significant progress has been made across Australia; our revenue increased and our eleven different divisions grew at or above the market.


If you're looking to learn new skills and join a professional world renowned company, click the apply button.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Recruitment Consultant


Not Specific

educational requirements

Secondary School/High School