visitor services officer in Sydney

kirsty burton, randstad
job type
AU$ 38.00 - AU$ 39.00 per hour

job details

sydney, new south wales
call centre & customer service
job type
working hours
AU$ 38.00 - AU$ 39.00 per hour
reference number
kirsty burton, randstad
Apply with
add to saved jobs print

job description

Based in the beautiful Australian Botanic Garden in Mount Annan, you will be working on Saturdays in the visitor centre, providing front of house services to visitors.

A typical day may involve:

  • Responding to enquiries over the telephone, in person or via email;
  • Taking booking enquiries and process these accurately;
  • Providing tours to visitors using the Garden Tour Vehicle;
  • Maintaining the reception and customer facing areas, ensuring it is tidy and presentable at all times;
  • Processing cash and credit transactions for any purchases;
  • Any other ad-hoc administrative support, as required.

We are looking for someone with:

  • Ability to use Microsoft Office (Outlook, Word and Excel);
  • Strong customer service skills, ideally from reception or front-line service experience;
  • Previous switchboard and radio base station experience;
  • Experience handling cash, financial administration and using digital booking software;
  • A current driver's licence (must be able to drive manual)

Please note, this role is working for 5 hours every Saturday until end of January 2021. The pay rate for this role will be $38.34/hr + super

The Benefits

Randstad is the largest HR and recruitment services company in the world and we pride ourselves on our outstanding customer care. In return for your hard work and commitment to this role, you will receive some fantastic benefits, such as discounts across large retail stores, weekly pay runs and free access to our Employee Assistance Program.

If you possess the above skills and attributes, then click apply now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


customer service, Botanic Garden Mount Annan, government, face to face, first point of contact



educational requirements

Primary School/Junior High