You are successfully logged out of your my randstad account

You have successfully deleted your account

job details

summary

    job details

    Your New Company

    This is your exclusive opportunity to join an impressive and increasingly popular Wellbeing company located in brand new offices in Waterloo. This business's purpose is to help those in need, by providing specialist wellbeing and emergency support services. If you are looking for a rewarding role in the Health industry, this one's for you.


    Your New Role

    As a Shift Supervisor you will be working on a 24/7 rotating roster (weekends every 3-4 weeks) overseeing the Support Coordinators that manage inbound calls relating to physical and psychological claims. Your role will entail:

    • Assisting the team with triaging claims
    • Actioning support requests
    • Coordinating and communicating emergency responses
    • Performing end to end case management
    • Assisting the team with escalated claims
    • Continuously providing advice and support to the team

    The Benefits

    • Beautifully modern office located in Waterloo
    • Private wellbeing and nap room
    • Excellent on-boarding program for new starters
    • Free catered lunches on Wednesdays
    • Social events and sporting clubs
    • Bring your dog to work - 2 x days per week
    • Stocked kitchen with access to unlimited snacks and drinks
    • Work within an inclusive and supportive team
    • Be part of something bigger
    • Generous salary with career progression opportunities

    About You

    • Open to all backgrounds of experience
    • Previous experience in a similar field is desirable, however not essential - disability, aged care, nursing, medical, mental health, psychology, emergency services, emergency response, wellbeing, complaints, disputes, customer care, customer service, call centre, teacher or case management
    • A team player who displays empathy and able to remain calm under pressure
    • Displays a high level of problem solving skills
    • High level of written and verbal communication skills
    If the Shift Supervisor role sounds like what you’re looking for, APPLY NOW, or for a confidential discussion, please email donna.t@randstad.com.au.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

    Your New Company

    This is your exclusive opportunity to join an impressive and increasingly popular Wellbeing company located in brand new offices in Waterloo. This business's purpose is to help those in need, by providing specialist wellbeing and emergency support services. If you are looking for a rewarding role in the Health industry, this one's for you.


    Your New Role

    As a Shift Supervisor you will be working on a 24/7 rotating roster (weekends every 3-4 weeks) overseeing the Support Coordinators that manage inbound calls relating to physical and psychological claims. Your role will entail:

    • Assisting the team with triaging claims
    • Actioning support requests
    • Coordinating and communicating emergency responses
    • Performing end to end case management
    • Assisting the team with escalated claims
    • Continuously providing advice and support to the team

    The Benefits

    • Beautifully modern office located in Waterloo
    • Private wellbeing and nap room
    • Excellent on-boarding program for new starters
    • Free catered lunches on Wednesdays
    • Social events and sporting clubs
    • Bring your dog to work - 2 x days per week
    • Stocked kitchen with access to unlimited snacks and drinks
    • Work within an inclusive and supportive team
    • Be part of something bigger
    • Generous salary with career progression opportunities

    About You

    • Open to all backgrounds of experience
    • Previous experience in a similar field is desirable, however not essential - disability, aged care, nursing, medical, mental health, psychology, emergency services, emergency response, wellbeing, complaints, disputes, customer care, customer service, call centre, teacher or case management
    • A team player who displays empathy and able to remain calm under pressure
    • Displays a high level of problem solving skills
    • High level of written and verbal communication skills
    If the Shift Supervisor role sounds like what you’re looking for, APPLY NOW, or for a confidential discussion, please email donna.t@randstad.com.au.

    At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.