superannuation & investments | client support in Melbourne CBD

posted
contact
hannah ebers, randstad
job type
permanent
salary
AU$ 65,000 - AU$ 80,000 per year
apply now

job details

posted
location
melbourne cbd, victoria
specialism
banking & financial services
job type
permanent
working hours
Full-Time
salary
AU$ 65,000 - AU$ 80,000 per year
reference number
90M0281095_1549952172
contact
hannah ebers, randstad
apply now
Apply with

job description

Company Overview

Due to business growth we have multiple opportunities to work in a newly created Investor Service team dedicated to supporting Investors, Advisers and Members. This role will see handling inbound enquiries and emails regarding investments, platform support and member requests. It will suit a professional individual with a strong background in superannuation or investments due to the complexity of the role.

Key Responsibilities

  • Respond to enquiries from Investors, Advisers and Members
  • Provide detailed product knowledge
  • Provide online platofrm support and navigation
  • Manage email correspondence and respond to enquiries within SLA’s
  • Develop indepth product knowledge
  • Build strong working relationships with internal stakeholders

Selection Criteria

  • Minimium 2 years experience working within superannuation or invesments in a client service capacity
  • Excellent written and verbal communication skills
  • Relevant tertiary qualifications
  • Strong focus on delivering a superior customer experience
  • Excellent attention to detail
  • Available to interview Tuesday 19th

To Apply

If this sounds like the opportunity you have been waiting for and you meet the selection criteria listed, follow the links below to apply or contact Hannah Ebers

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Platform Support, Investor Services, Funds Management and superannuation and client service

qualification

Relevant tertiary qualification, RG146 highly regarded

educational requirements

Bachelor Degree