snat - special needs assitance team in Tullamarine

posted
contact
rebecca slaviero, randstad
job type
temporary
salary
AU$ 25.00 - AU$ 28.00 per hour
apply now

job details

posted
location
tullamarine, victoria
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
salary
AU$ 25.00 - AU$ 28.00 per hour
experience
1 year
reference number
90M0378078_1551735955
contact
rebecca slaviero, randstad
apply now
Apply with

job description

Overview

Randstad are currently recruiting Customer Service professionals to join my client, a well known airline company, based at Melbourne International Airport (Tullarmarine).

This is an amazing opportunity for someone who is keen to work in the airport area, and gain some airport related experience!

** PLEASE NOTE THIS ROLE IS A TEMPORARY ROLE - WITH OPPORTUNITY TO WORK ON FUTURE ASSIGNMENTS**

About the Role

Candidates will be required to assist customers in a face to face environment throughout an approved area within the terminal. This will primarily involve assisting customers from a mobility point to move throughout the airport. Candidates will be physically active at all times for the duration of the role.

Candidates will be required to work between 20 to 38 hours a week, and this will be on a roster basis with early morning starts through to night time finishes. Candidates will be paid shift allowance. Start date will be ASAP in April, will be on a casual basis and will go through to at least the end of April, 2019. Candidates must be fully available for the duration, are able to work shifts and have no annual leave requirements.

(Candidates must also be willing to cover the cost of their ASIC to work within the aiport)

Duties & Responsibilities

  • Drive high end face to face customer service levels
  • Assist with transporting customers throughout the terminal by wheelchair/electronic buggy
  • Deal with general customer queries
  • Work cohesively within the team
  • Be flexible to help out where you can
  • Take initiative when tasks need to be completed
  • Think outside the box to problem solve

Skills & Experience

  • Previous face to face customer service experience
  • Due to the physical requirements of the role, must have a reasonable level of fitness
  • MUST have a full, preferably clean, driving licence

PLEASE NOTE: Interested candidates MUST be prepared to pay for their own airport security check. Randstad will advise and guide on this process

If you feel that you would be suitable for this role and match all the requirements above then please click the APPLY button below.

****DUE TO HIGH VOLUME OF RESPONSE - ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.***

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer service

qualification

No formal qualifications required
First Aid / Working with children check - highly regarded

educational requirements

Secondary School/High School