short term customer service contract in Brisbane

posted
contact
tayla stafford, randstad
job type
temporary

job details

posted
location
brisbane, queensland
specialism
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0424406_1601441478
contact
tayla stafford, randstad
Apply with
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job description

Randstad are proud to be partnering again with this State Government Agency to recruit for multiple casual Customer Service Officers for a two week contract.

October Start Date

We are looking for reliable, enthusiastic and flexible candidates who are available for a October 2020 start.

These are short-term positions (two weeks) on a full-time basis where successful candidates will be required to provide quality over the phone customer service.

About the role

The Brisbane Assessment Centre team are seeking individuals with experience in high volume call centre environment. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved.

Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!

Key Responsibilities

  • Responding to customer enquiries via inbound phone calls
  • Provide an outstanding customer service experience to clients and customers
  • Guiding callers through the requirements for background screening checks
  • Handle complaints in a highly professional manner
  • Work towards KPI’s
  • Identify new opportunities through inbound and outbound channels

Requirements

Successful candidates will have a minimum of 1 year experience within call centre environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems. You also MUST BE AN AUSTRALIAN CITIZEN.

What’s in it for you?

You will receive the opportunity to develop your customer service and call centre skills!

If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV along with a cover letter.

If you have any questions please contact Randstad's Volume and Assessment Centre Team on (07) 3243 3977

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Short Term Government Customer Service

qualification

No qualifications required

educational requirements

Primary School/Junior High