settlements representative in Scoresby

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job details

scoresby, victoria
call centre & customer service
job type
reference number
julia ciinean, randstad
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job description

We have partnered with one of the largest automotive financier organisations. Looking for excellent Settlements Representatives who thrive in a dynamic team environment.

You’ll work with the Lending Team on settlement activities and deliver a great experience all the time- every time.

You’ll be responsible for:

  • Excellent customer service as you’ll be the first point of contact dealers will contact for support with finance contracts
  • Keeping the dealer network up-to-date on the status of finance contracts during the settlement process
  • Compliance checks
  • Quality checks
  • Zero-tolerance approach to the risk of fraud and upholding high standards of compliance in your daily work
  • Delivering quality work that is accurate, compliant and efficient

To be successful in the role:

  • You have great attention to detail
  • Enter data quickly and accurately
  • Team player
  • Can-do attitude and you thrive in a dynamic, energetic environment
  • You have experience working in a high-volume administration and/or regulated processing environment such as a bank, finance, mortgage operations area or contact centre
  • Flexibly work hours- this organisation runs on a rotating roster- open 7 days a week from 8am-8pm Mon-Fri and 8:45am – 5pm on weekends.
  • Part –time hours (minimum 20 hours per week) may be considered for the right candidate but we are mainly looking for FULL TIME APPLICANTS

Additional bonus's include; offered MY-CAR benefits so you can drive a new car for less, financial support for relevant study and support joining professional associations and networks, work-life balance initiatives including paid parental leave, health and wellness initiatives and a variety of offers and discounts from partner networks.

If you’re successful, you’ll undergo background verification checks before you start employment.

If you have the suitable attributes and experiences apply with your most recent CV to be considered for an interview as well as receive an invitation to an Assessment Centre.

Only suitable applicants will be considered.


Settlements Representative


Settlement experience
High volume contact centre
Fiancial institutions

educational requirements