We are excited to announce an opportunity for an experienced Lead ServiceNow Consultant to join our client in a greenfield environment. In this role, you will work closely with our client to deeply understand their needs and challenges as they embark on a new ServiceNow implementation. Your responsibilities will include gathering requirements, designing, and implementing comprehensive ServiceNow solutions. You should be comfortable engaging in face-to-face interactions with stakeholders and leading a team.
This is a unique opportunity to shape a new system from the ground up, making your impact significant from day one. The position requires you to work on site in Melbourne CBD a minimum of four days a week.
Key Responsibilities:
- Collaborate with the client to gather requirements and understand their business processes and needs.
- Provide technical leadership to developers in designing and configuring ServiceNow solutions tailored to the client's requirements.
- Offer guidance and recommendations on best practices for implementing and optimising ServiceNow in a new environment.
Key Requirements:
- Proven experience with ServiceNow in a lead role.
- Strong background in leading teams of developers and providing technical guidance.
- Solid understanding of ITSM and CMDB.
- Hands-on experience with the implementation of the ServiceNow platform, including configuration, customisation, and administration.
- Consultative mindset with the ability to effectively communicate ServiceNow capabilities and limitations to the client.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work independently and drive projects forward.
Note: If you are considering relocating to Melbourne, you will need full-time working rights, and please be aware that relocation costs will not be covered.
If you are ready to take on this exciting challenge in a greenfield environment, we want to hear from you!
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.