service & scheduling coordinator.

What You'll Be Doing

You will be the central operational hub, ensuring seamless project delivery by managing all resources and timelines:

• Create, maintain, and manage the daily dispatch and scheduling of field technicians and crews across multiple job sites.

• Act as the immediate escalation point for urgent scheduling conflicts, deploying mitigation and contingency plans to minimize downtime.

• Work closely with Case Managers to develop achievable project timelines and robust resource plans.

• Coordinate the efficient allocation of labour, specialist equipment, and materials to maximize job readiness.

• Proactively track progress and ensure all scheduling data and job management systems are always accurate and well-maintained.

The Package

• $75,000 – $95,000 + Superannuation (Commensurate with experience).

• Time In Lieu (TOIL) compensation for any occasional hours required during critical operational periods.

• Clear pathways for career development and advancement within a rapidly expanding business.

• Regular team lunches and on-site parking provided.

What You'll Bring to the Table

We're looking for an experienced professional ready for a challenge:

• 2+ years experience in a high-volume Scheduling, Dispatch, or Resource Coordination role.

• Proven background in construction, insurance repair, trades, or facilities management is highly regarded.

• Exceptional logistics planning, clear communication, and a proactive problem-solving attitude.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.