service coordinator in Parramatta

posted
contact
alicia galluzzo, randstad
job type
contract
salary
AU$ 60,000 - AU$ 650,000 per year
apply now

job details

posted
location
parramatta, new south wales
specialism
call centre & customer service
job type
contract
working hours
Full-Time
salary
AU$ 60,000 - AU$ 650,000 per year
reference number
90M0363684_1554266393
contact
alicia galluzzo, randstad
apply now
Apply with

job description

Working within the Service Department and alongside a team of Service Coordinators, this person will assist in keeping service customers happy by ensuring all jobs are logged with a service technician or the customer enquiry has been actioned.

Your New Company

You will join a leading global energy, construction and engineering service provider that has a highly reputable brand in the market and offices spanning globally and nationally. They have a stable workforce, and low turnover rates in addition to a very down to earth and friendly environment. This opportunity that serves to provide high quality customer support and communication to field technicians and clients looking to book a service and You will be well remunerated and enjoy the honest and genuine work environment that this role has to offer.

Your New Role

A typical day in your new role will involve providing key administrative and internal support to the project team and project manager as well as managing key stakeholder relationships.

Your key duties

  • High volume of dispatching and route optimization
  • scheduling work orders to techs
  • Comprehensive administration support to the Feild technicians.
  • Providing clients with a high level service from end-to-end as their key point of contact.
  • Assist in planning and deployment of labour.
  • Liaise with technicians and customers
  • Coordinating documentation needed for associated projects.
  • Maintain operational accountability for projects, schedules and resources internally and externally.

Your profile

  • Recent proven, stable experience in a similar coordinator, scheduling or Dispatch will be well regarded.
  • A genuine desire to assist internal and external operations.
  • Be extremely reliable and able to work full-time hours.
  • Liaise with technicians and customers
  • Ability to effectively communicate both in oral and written form.
  • Sound skills in problem solving and planning.
  • Self-motivated and able to work under pressure.
  • Proven ability to add value as a part of a diverse and dedicated team.

Benefits to you

  • RARE opportunity to work for a company that boasts a desirable working environment and has an excellent reputation in the market.
  • Attractive pay rate on offer of 60- 65k + superannuation.
  • Full time role that can offer career advancement opportunities.
  • Excellent company incentives and team environment.

For any additional information please contact Alicia Galluzzo on 9615 5379 or alicia.galluzzo@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Technicians, Scheduler, Coordinator

qualification

NA

educational requirements

Secondary School/High School