service coordinator in Mulgrave

sebastian kachoei, randstad
job type
AU$ 65,000 - AU$ 70,000 per year
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job details

mulgrave, victoria
call centre & customer service
job type
working hours
AU$ 65,000 - AU$ 70,000 per year
3 years
reference number
sebastian kachoei, randstad
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job description

Randstad is currently sourcing for experienced Service Coordinators to accommodate work with great clients that are involved in fast paced and exciting roles in the South East suburbs of Melbourne. There are multiple temporary and permanent roles available.

Please only apply if you have fulfilled more than 3 of the following duties:

  • Handle inbound & outbound calls from customers, service technicians and subcontractors
  • Allocate service jobs to service technicians/subcontractors efficiently to maximise service availability
  • Enter detailed information for repairs onto the MS Excel spread sheet and other systems
  • Ensure customers are updated regarding the progress of their job request e.g. inform them if there are any delays etc.
  • Obtain required paperwork from the service technicians and subcontractors
  • Create purchase orders and process invoices using PRONTO
  • Arrange spare parts for service tech’s when required
  • Other general administrative duties

The Candidate

  • Extensive Service Coordinator experience allocating jobs to service tech’s and sub-contractors
  • Proficient in using the Pronto
  • Excellent communication skills
  • Excellent attention to detail, fast & accurate typing speed
  • Exceptional organisational and time management skills
  • Ability to work in a busy, fast-paced work environment
  • Highest level of professionalism

Please note: Only applicants eligible to work in Australia will be considered

If this is the role you are looking for please APPLY NOW!!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Admin, Service Coordinator, Scheduler, Customer Service, Pronto, Business Support, Administration



educational requirements

Post Graduate Diploma