service coordinator in Macquarie Park

apply now

job details

posted
location
macquarie park, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
au$ 50,000 - au$ 55,000 per year
experience
1 year
reference number
90M0329855_1539128765
contact
ellie perkins, randstad
apply now

job description

Your New Company

You will join one of the worlds largest privately-owned FMCG companies in a beautifully corporate setting. This is an exclusive opportunity to join a cohesive team of 5 high performing service coordinators. You will have a supportive and flexible manager who is highly regarded amongst the team. This is a fantastic opportunity for an energetic individual to grow their career within a leading nationwide company.

Your New Role

Your main aim will be to provide exceptional customer service to our clients customers in regards to their products. This is a varied role in a well established company, where no two days are the same.

Your main responsibilities will include:

  • Receive calls from customers in regards to their products
  • Answer any questions the customers may have in a professional manner
  • Organise for a service technician to go out and repair the product if needed
  • Arrange for the restocking of parts that were used
  • Record all information into the database

Your profile will demonstrate:

  • Similar customer service experience with a stable working history & reliability
  • A customer-centric and service-oriented mind-set
  • Ability to manage your duties through wise planning and prioritisation
  • A positive attitude and strong work ethic
  • Proficient in using SAP for order entry will be highly regarded
  • FMCG background highly regarded

Benefits to you:

  • Work life balance - flexible working hours
  • Full training provided
  • Career progression
  • FREE onsite parking in Macquarie Park
  • Friendly, supportive team and manager

If you are looking for a role you can stay in long term, grow your experience and be rewarded this is the role for you, APPLY NOW.

Should you require further information please contact Ellie Perkins on 02 8215 1025.

customer service, customer service representative, service coordinator, service and repairs coordinator, repairs coordinator, scheduler, scheduling, service administrator, repairs administrator, inbound customer service

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, customer service representative, service coordinator, service and repairs coordinator, repairs coordinator, scheduler, scheduling, service administrator, repairs administrator

qualification

High school

educational requirements

Secondary School/High School