service coordinator in Macquarie Park

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job details

posted
location
macquarie park, new south wales
specialism
call centre & customer service
job type
permanent
working hours
Full-Time
salary
au$ 50,000 per year
experience
1 year
reference number
90M0329855_1537863990
contact
ellie perkins, randstad
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job description

About

  • Permanent role
  • Be part of a supportive team
  • Work for a global FMCG company
  • Macquarie Park located - parking available

This is a rare opportunity to join one of the worlds largest FMCG companies in the world. This role will be supporting the Service and Repairs team in a customer service and administrative capacity.

A day in the life:

  • Receive calls from customers in regards to our clients products
  • Open a service order to log the information provided by customer
  • Answer any questions the customers may have
  • Organise for a service technician to go out and repair the product if needed
  • Re-stock the parts that were used on that job
  • Record the result of the job and close the service order

Skills Required

This role requires a high level of communication, customer service and professionalism as you will constantly be dealing with customers on a daily basis.

In addition you will have:

  • Over the phone Customer Service experience
  • Service Coordination / Administration experience (desirable however not mandatory)
  • Intermediate MS Office skills

The Rewards

  • Work-life balance
  • Parking available
  • Training and development provided
  • Be part of a supportive team culture
  • The chance to work for a global FMCG company

This is a fantastic opportunity for a Service Coordinator to join a leading FMCG company located in Macquarie Park. If you are interested in this role, please press APPLY NOW, or, for a confidential conversation please call Ellie Perkins on (02) 8215 1025.

customer service, customer service representative, service coordinator, service and repairs coordinator, repairs coordinator, scheduler, scheduling, service administrator, repairs administrator, inbound customer service

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, customer service representative, service coordinator, service and repairs coordinator, repairs coordinator, scheduler, scheduling, service administrator, repairs administrator

qualification

High school

educational requirements

Secondary School/High School