Our client is looking for a Service Coordinator with experience in an Engineering Firm or Trades Office to join their busy team!
As a Service Coordinator, you will be responsible for providing exceptional service to customers as well as performing the administrative tasks associated with scheduling of technicians and ensuring they have the correct parts.
...
This role is highly suited to someone who is highly organised, loves problem solving and thrives in a fast paced environment.
Responsibilities:
Being the first point of contact for client work requests
Maintain consistent client communication throughout the process, including the preparation of service quotes, work orders and invoices
Use internal data management systems to log job details and raise job orders
Schedule the allocation and distribution of works, maintaining open communication with all service technicians and subcontractors to ensure the successful completion of client requirements
Coordinate scheduled maintenance activities into a logical work order sequence
Manage all incoming and outgoing materials from suppliers
Maintain a tidy front office and coordinate conference room bookings
Organise and oversee company events as required
General administration and ad hoc duties.
Qualifications:
Previous admin experience in a trade services office.
Experience with SIMPRO, SAP, Salesforce, MYOB, and Microsoft Suites.
Exceptional organizational and multitasking abilities.
Excellent customer service and problem solving skills.
Benefits:
A supportive team environment and culture
Opportunities to develop your career
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
Our client is looking for a Service Coordinator with experience in an Engineering Firm or Trades Office to join their busy team!
As a Service Coordinator, you will be responsible for providing exceptional service to customers as well as performing the administrative tasks associated with scheduling of technicians and ensuring they have the correct parts.
This role is highly suited to someone who is highly organised, loves problem solving and thrives in a fast paced environment.
Responsibilities:
Being the first point of contact for client work requests
Maintain consistent client communication throughout the process, including the preparation of service quotes, work orders and invoices
Use internal data management systems to log job details and raise job orders
Schedule the allocation and distribution of works, maintaining open communication with all service technicians and subcontractors to ensure the successful completion of client requirements
Coordinate scheduled maintenance activities into a logical work order sequence
Manage all incoming and outgoing materials from suppliers
Maintain a tidy front office and coordinate conference room bookings
Organise and oversee company events as required
General administration and ad hoc duties.
...
Qualifications:
Previous admin experience in a trade services office.
Experience with SIMPRO, SAP, Salesforce, MYOB, and Microsoft Suites.
Exceptional organizational and multitasking abilities.
Excellent customer service and problem solving skills.
Benefits:
A supportive team environment and culture
Opportunities to develop your career
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
See what comes ahead in the application process. Find out how we help you land that job.
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apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
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we'll give you a call.
Once it is determined whether or not you’re suitable for the role, a consultant will be in touch to discuss your application further.
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getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
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compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
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reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
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the interview and negotiation.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
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start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
Randstad is the trusted talent partner for many well known companies in the FMCG, Logistics and Manufacturing industries. We have numerous new opportunities consistently for candidates with matching or similar relevant experience in Supply Chain based Customer Service and Administration. To be connected directly with hiring managers and decision makers for staffing in these fields, please click 'apply'. If unsure if your experience and skills are relevant
Randstad is the trusted talent partner for many well known companies in the FMCG, Logistics and Manufacturing industries. We have numerous new opportunities consistently for candidates with matching or similar relevant experience in Supply Chain based Customer Service and Administration. To be connected directly with hiring managers and decision makers for staffing in these fields, please click 'apply'. If unsure if your experience and skills are relevant
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