service consultant - superannuation in Rhodes

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job details

posted
location
rhodes, new south wales
job category
banking & financial services
job type
permanent
reference number
90M0324927_1518217202
contact
louise fraser, randstad
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job description

It's official! Our client is the largest provider of services in Australia's superannuation fund administration industry! Join as a Service Consultant and be part of this high performing team.

You will be the first point of contact for shareholders, creditors, brokers and other professional advisers. You will be responsible for providing complete and accurate information to these clients on a wide range of market product and services through the business tools provided.

You will be required to give general information without providing financial advise..

The team’s main focus is to meet and exceed each clients expectations; serving them through both inbound and outbound phone calls. You will also perform administrative tasks as required.

You will be based at the Rhodes call centre on a rotating roster between 8am - 8pm Monday to Friday.

Are you the one we’re looking for? Do you have…

  • Minimum 6 month’s work experience in an inbound call centre role
  • Previous experience in banking and financial services desirable.
  • You must be naturally able to find solutions for callers.
  • Excellent telephone communication skills
  • An interest in working in financial services and superannuation
  • Strong work ethic, taking pride in each and every call
  • Team player, assisting team to achieve targets
  • Ability to stay calm under pressure
  • Strong accountability
  • Ready to take a step up in a challenging, yet rewarding role

Then you're sure to enjoy this position!

As part of the services team you will receive an attractive range of benefits, including employee reward and recognition programs. Along with access to ongoing coaching sessions, a structured training program. More importantly a collaborative and fun working environment, and a fun team!

If you're ready to make a difference to your career then click apply now. Please provide a copy of an up to date resume and we will contact you for the next steps. or contact Louise Fraser on 02 8215 1022 or louise.fraser@randstad.com.au



skills

customer service

qualification

customer service