service administrator in Macquarie Park

posted
contact
nadine noaman, randstad
job type
permanent
salary
AU$ 60,000 - AU$ 75,000 per year
apply now

job details

posted
location
macquarie park, new south wales
specialism
administration & office support
job type
permanent
working hours
Full-Time
salary
AU$ 60,000 - AU$ 75,000 per year
reference number
90M0375784_1549938919
contact
nadine noaman, randstad
apply now
Apply with

job description

We are currently seeking an experienced Service Administrator to work within the Lifesciences space for a global organisation. To be successful for this role, you will have experience working in field service operations or similar areas.

If you enjoy working in a fast paced environment and possess excellent problem solving skills, this could be the perfect opportunity for you.

The Role:

  • Liaise with cusomers over the phone in relation to service bookings and inquiries
  • Coordinate work orders with Field Staff and ensure service completion
  • Raise PO's (purchase order numbers) and process payment methods
  • Log phone covnersations, action emails and adhoc admin
  • Participate in regular team meetings

Skills Required

  • Previous Customer Service and Administration experience
  • Previous experience in rostering, workfoce scheduling OR workforce planning
  • High attention to detail
  • Professional verbal and written communication
  • The ability to follow processes, including managing escalations and exceptions from inception to resolution
  • Good Excel and other MS office suite application skills\

Benifits

  • Fantastic career progression opportinities
  • $250/year well-being allowance
  • Gym on site
  • Staff discounts on IT, shares and more!
  • Close to public transport
  • Holiday house in New Zealand - HUGE discounts!!!

If you are interested in this role, please press APPLY NOW, or, for a confidential conversation please call Nadine Noaman on (02) 9859 3103.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Service Administration, Admin, Customer Service, Scheduling, Rostering, Workforce Planning, Workforce Scheduling, Lifesciences, Field Staff,

qualification

Tertiary qualification ideal

educational requirements

Secondary School/High School