- 12 month engagement + extensions
- Must be in Canberra
- Ability to obtain a security clearance
- Candidate must be an Australian citizen
The Role
The successful candidate will be part of the dynamic Business Analyst (BA) team which investigates minor enhancements and ICT projects related to SAP CRM and API changes. The position holder will bring their business analysis, design, and agile collaboration skills into building and implementing solutions which improve the department in a way that improves Participant experience and the effectiveness of the Scheme.
... Duties
- Maintain subject matter expertise within a range of business domains.
- Maintain subject matter expertise across legacy systems and processes.
- Understand and contribute to the Capability Model.
- Draft business analyst artefacts and documents that may include Epics and User Stories, User Interface requirements, risk analysis, scope modelling, and sequence diagrams for review by senior staff.
- Undertake quality management tasks such as peer and quality reviews of specifications and design documents and participate in project reviews, ensuring designed solutions meet business requirements.
- Undertake some basic project management activities associated with the projects including status tracking and risk and issue management.
- Provide support on stakeholder management, assisting the team to engage with stakeholders to effectively understand cross-business functions, being the conduit between the systems delivery team (including Services Australia and other vendors) and relevant business units.
- Examine and organise requirements to discover and record dependencies, relationships, and identify logical process and implementation sequences.
- Identify potential issues or risks, track problems, suggest alternatives, and escalate as appropriate.
- Facilitate and run requirement gathering workshops with Business BA and UX/UI team where applicable.
- Gather requirements with Business BAs.
- Create ‘as is’ and ‘to be’ business process diagrams and models.
- Participate and provide input into UX/UI designs.
- Co-write the Epics and User Stories with the business – or in the case where there is no business BA, then independently create and write final Epics and User Stories inclusive of validation/acceptance criteria.
- Act as liaison point with UX/UI team for relevant UX/UI input to your projects.
- Review and improve Epics and User Stories with both Business and ICT Stakeholders.
How to apply:
Please hit the apply button or for more information contact Anne from Randstad Digital on 02 6243 6404. Randstad actively encourages applications from Aboriginal and Torres Strait Islander people.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.