senior project engineer/ team lead in Wynnum

posted
contact
alex buckland, randstad
job type
permanent

job details

posted
location
wynnum, queensland
specialism
IT & ICT
job type
permanent
working hours
Full-Time
experience
5 years
reference number
90M0435451_1613343310
contact
alex buckland, randstad
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job description

• Advanced troubleshooting with VMware or Hyper-V

• Sound Networking skills – CCNA certification or equivalent experience an advantage • Advanced Firewall Knowledge

• Windows Operating System Maintenance and Troubleshooting

• Advanced Microsoft Server Management (Active Directory / Group Policy). • Advanced PowerShell scripting

• Exposure to Office 365 and Cloud migrations

This is an excellent opportunity to join this growing Australian business that offers a fantastic and friendly culture.

Technologies you will be supporting;

• Windows 2012,2016,2019 Server

• Office 2013, 2016, o365

• Cisco, HP, Sophos, Fortigate networking equipment

• Citrix Xendesktop VDI, Netscaler

• Netapp and other storage devices

• VMware vSphere and Hyper-V SCVMM

• Dell Wyse and iGEL thin terminals.

• Synology and NetApp, storage devices

• Skype 4 Business and 3CX phone systems.

• Exchange 2016, Exchange Online via Powershell

• Azure AD, Security/Compliance and Teams

• Trend Deep Security, Webroot

• Veeam, Backup Exec

Toolset you will be working with;

• Connectwise Manage

• Connectwise Automate (Labtech)

• Connectwise Control

• ITGlue

• SolarWinds

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Looking for an experienced and talented Managed Service Senior Engineer who is eager to step into people management.

qualification

CCNA certification or equivalent experience an advantage

At least one industry certification such as Microsoft, Citrix, Cisco, or similar.

Valid driver's license and own car

responsibilities

Be the main escalation point for all IT Project issues and support to the Service Desk Team for all complex and high priority technical incidents and requests.
Proactive troubleshooting and providing strategic solutions to a variety of technical escalated issues.
Provide solutions, guidance, and instructions to the Service Desk Teams at all sites across
Deliver excellent customer service while managing customer expectations by providing clear communication to clients, team members stakeholders

educational requirements

Bachelor Degree