senior group claims assessor - life insurance in Sydney CBD

kristian tan, randstad
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job details

sydney cbd, new south wales
insurance & superannuation
job type
working hours
3 years
reference number
kristian tan, randstad
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job description

This is a wonderful opportunity to join a major life insurance group which is going through significant period of growth with the acquisition of new business. Through internal movement this has created this opportunity to be part of the success as a Senior Claims Assessor.

The company in question has become one of the leading instruments in Life Insurers with regards to innovation and health awareness which is led from CEO level.

About the role:

Reporting to the Claims Team Manager, your role as a Senior Claims Assessor will be to utilise your knowledge across IP, Death and Trauma to support, mentor and coach a team of high performing Claims Assessors.

  • Managing the team to make sure the claims assessments are accurate, high quality and within the agreed practice and process of the company
  • Continues review of the overall claims process with the objection of identifying areas of improvement and innovation
  • Leads training sessions with the claims team
  • Although you won’t have a portfolio of claims you will however assist and assess complex claims

What in it for you?

  • Flexible hours / work from home options
  • Clear career development and progression
  • Experience leadership team and supportive environment
  • Opportunity to move away from a portfolio of claims
  • Phenomenal culture.

To be successful in this role:

  • Minimum 3 + years experience in Group or Retail Life Insurance claims
  • Strong ability to communicate and a proven track record with helping develop and train a team of Claims Assessors
  • Customers focused and a passion for claims management
  • Legislation and regulations knowledge of Life Insurance
  • Excellent internal and external stakeholder’s skills.

If you’re an energetic individual, who always goes above and beyond and possesses a strong customer focus, then this is the ideal role for you. Please get in contact with Kristian Tan - 0282983813 or alternatively please forward a copy of your resume to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Senior Claims Assessor,Claims, Life Insurance, Retail Claims, Group Claims, Mental Health, Income Protection, Critical Illness, Team Manager, Team Leader, Insurance, Rehabilitation, Case Management, Claims Consultant, Claims Assessor, Claims Advisor.


Allied health qualifications will be looked upon favourably

educational requirements

Secondary School/High School